Key Takeaway
Sharp View denied Maya's summary judgment motion for insufficient mailing proof. The ruling did not award benefits or require certified mail.
This article is part of our ongoing ime issues coverage, with 149 published articles analyzing ime issues issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.
Last reviewed: September 2026.
Historical note: Sharp View concerns an insufficient mailing affidavit; the later Gaines decision (2025) likewise required properly noticed IMEs before accepting a coverage defense, without prescribing certified mail or a universal office workflow.
Maya lost its summary judgment motion in Sharp View because its affidavit did not adequately explain how the IME letters were addressed and mailed. The provider won that appeal; it did not receive a final award of benefits from this decision.
Jason’s original note
Sharp View Diagnostic Imaging, P.C. v Maya Assur. Co., 2015 NY Slip Op 51721(U))(App. Term 2d Dept. 2015)
“Plaintiff correctly argues on appeal that the affidavit submitted by defendant did not sufficiently set forth a standard office practice or procedure that would ensure that the letters scheduling independent medical examinations (IMEs) had been properly addressed and mailed (see St. Vincent’s Hosp. of Richmond v Government Empls. Ins. Co., 50 AD3d 1123 ). As a result, defendant failed to demonstrate that the IMEs had been properly scheduled and, thus, that plaintiff’s assignor had failed to appear at duly scheduled IME”
It seems that Maya gets into trouble on these IME no show cases often.
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What the mailing affidavit failed to establish
Sharp View v Maya, decided November 20, 2015, focused on the foundation for mailing. Without sufficient evidence of the standard office practice, the insurer had not shown that the missed examinations were duly scheduled.
The court relied on St. Vincent’s Hospital v Government Employees, which recognizes proof based on personal knowledge of standard office mailing procedures. The relevant issue is what the witness knows about the practice and how the evidence connects that practice to the letters at issue.
Sharp View does not prescribe a three-employee mailing workflow or require certified mail. Nor does it find company-wide training failures. Jason’s observation about Maya’s other cases is preserved in the original note as his contemporary comment, not attributed to the court as a statistical finding.
In Urban Well and Metro 8 the notice and nonattendance evidence was sufficient. An attendance affidavit cannot cure a missing foundation for the notice itself.
Connect to the Encyclopedia
Start with the IME no-show case directory.
- Casas Sosa: sworn affidavits and personal knowledge
- Urban Well and Metro 8: IME and EUO witnesses
- Village Medical: verification and timely denial after missed IMEs
- Harmonic: the Unitrin coverage analysis
- Four 2011 insurer wins with timely-denial proof
For review of a particular no-fault dispute, contact the firm with the scheduling letters, claim chronology and motion papers.
Legal Context
Why This Matters for Your Case
New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.
Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.
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New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.
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