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The Maslow specificity rule went up in a plume of smoke
Fee Schedule

The Maslow specificity rule went up in a plume of smoke

By Jason Tenenbaum 3 min read

Key Takeaway

Therapeutic Physical Therapy preserved an eight-unit fee defense and sent it to a different arbitrator. Preservation was not proof of the defense.

This article is part of our ongoing fee schedule coverage, with 118 published articles analyzing fee schedule issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

Global Liberty v Therapeutic Physical Therapy (2017) sent an eight-unit fee-schedule defense to a different arbitrator for a decision on the merits. The First Department found that the defense had been preserved. It did not find that the insurer had already proved it.

Historical note: Therapeutic Physical Therapy (2017) concerned services before April 1, 2013; Oleg’s Acupuncture (2018) separately applies the later excess-fee nonpreclusion rule to 2014 services.

Last reviewed: September 2026

Preservation was the issue on appeal

The claims concerned services before April 1, 2013. The insurer said it had already paid another provider for eight units on some of the same dates. The lower arbitrator rejected the defense as insufficiently specific because the denial did not name that other provider.

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The master arbitrator then treated the award as though the lower arbitrator had considered and rejected the merits for lack of evidence. The First Department found that treatment arbitrary. It held that checking box 18 of the NF-10 to raise the fee-schedule defense adequately preserved the issue in this case.

What the remand required

The court vacated the relevant portion of the award and ordered arbitration of the defense before a different arbitrator. Evidence of the other services and payments still mattered at that next stage. The opinion did not abolish all denial-specificity requirements or rule that every eight-unit defense succeeds.

The older service dates also explain why the later excess-fee nonpreclusion rule should be kept separate from this preservation dispute. Jason’s account below describes the path to the appeal, including his reaction to the earlier rulings.

Jason’s historical commentary

Jason’s account of the arbitration and appeal is retained as historical commentary. His recollections and criticism go beyond the reported opinion; the court ordered a new arbitration on the fee defense rather than awarding a final merits victory:

So the arbitrator and master arbitrator are nameless, but you can look them up if you are curious – this was an e-filed case.   I  remember this case vividly.  I appeared at the arbitration.  The lower arbitrator told me she follows the Maslow rule which states that the disclaimer must set forth a prima facie defense.  I told the lower arbitrator (who I never met before) that she was wrong, and I remember she was indignant at my comment.  Perhaps I came off too strong.  I was furious and stated that I did not care what she did because I will take the case up to the Appellate Division.  She followed through on her promise and I followed through on mine.  Man did I eat my words because the Master Arbitrator gave me the Petrofsky treatment and Justice Tapia said he thought the lower arbitrator’s analysis was spot on.  I was starting to feel as though I did not understand the law anymore.  Sometimes you read affirmations and opinions and you get the feeling that perhaps it is you, not them.

Again, the loss of Norman Dachs (prior to his illness) could be felt in the master arbitration system, as  the master failed to address controlling case law on the box #18 issue.

As happens all too frequently, it took the Appellate Division to straighten this out   If I only had Geico’s resources and volume, I would probably own half the docket at the Appellate Division, First Department (kidding, well kind of… not really).

The lesson here is that if you feel you have a solid legal argument, do not let AAA or a Supreme Court judge let you down.  You will win some and lose some.  Just make sure your papers are in order.

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For review of a particular bill or denial, contact the firm. The decision and commentary above concern the stated record; they do not determine a new claim.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

About This Topic

Fee Schedule Issues in No-Fault Insurance

The New York no-fault fee schedule establishes the maximum reimbursement rates for medical treatment provided to injured motorists. Disputes over fee schedule calculations, coding, usual and customary charges, and the applicability of workers compensation fee schedules to no-fault claims are common. These articles analyze fee schedule regulations, court decisions on reimbursement disputes, and the practical challenges providers face in obtaining appropriate payment under the no-fault system.

118 published articles in Fee Schedule

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Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a fee schedule matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Filed under: Fee Schedule
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

Reviewed & Verified By

Jason Tenenbaum, Esq.

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Discussion

Comments (8)

Archived from the original blog discussion.

A
Anonymous
Nice job. now i must go see which arbitrator you yelled at. lol
J
jtlawadmin Author
It is frustrating when you appear, the law is settled (or relatively well-settled) and you are being told you are wrong. More frustrating is losing three times on a $2500 case before the Appellate Division summarily says, heck you got a point there Mr. Tenenbaum. I kind of wish I was allowed to be a master arbitrator while being able to keep my practice, sans conflicts.
S
Sun
My thoughts. First, the AT is wrong that checking a box preserves a defense. Megacure utterly slaughters Court of Appeals authority. Insurers are raising defenses they have never considered previously for the first time in litigation and cases that otherwise should settle are not settling. Rule is a joke in the first instance and is antithetical to no-fault practice. Bad law that should not exist. Would love for someone to debate me on this. SEcond, the AD is wrong on the law. Preserving a defense is not sufficient to establish the defense. The master arb determined that, in effect, it was irrelevant that the insurer preserved the defense since they failed to prove up the defense at the hearing– i.e. that the eight Units was used by another provider. The master arb found another basis in the facts to support the award. “CPLR 7511 (b) (1) (iii), in authorizing review of whether the arbitrator has exceeded his power, includes review in the case of compulsory arbitration of whether the award is supported by evidence or other basis in reason appearing in the record (Mount St. Mary’s Hosp. v Catherwood, supra; Matter of Petrofsky [Allstate Ins. Co.], 54 N.Y.2d 207, 211).” Matter of Nyack Hospital v. GEICO, 139 A.D.2d 515 (2nd Dept. 1988) (emphasis added). Third, why is the AD first apparently only shredding Petrosky for the insurer’s benefit? Pattern is troubling. Shit is going down in the defense bar that is not being corrected. Carriers now are routinely lying about policy limits in arbitration and litigation. Court’s and AAA are PROTECTING them or, at least, not calling them out. Yet this court feels the need to correct the provider’s bar at this particular moment? Clearly, I need to get a shit ton of Art. 75’s before the App Div first so they can see a little of what I see. If that doesn’t work, The court of Appeals will see what I see.
RZ
Raymond Zuppa
Your posts are starting to sound like that idiot that wanted to sue me for what i did to him on zuppa’s pit after he attacked me on his garbage blog. who was he … he kept crying out to the world … take notice of me … roy mura. he actually filed a complaint about me to the disciplinary committee because i hit him back hard. idiot had no idea that i already filed suit against him in suffolk so his suit in buffalo would have come to suffolk. long trip. any way you are starting to sound like that loser. reminds me of trump. “look at me … i won a no fault case at the appellate term” kind of like beating iraq in a war … or beating the buffalo bills in the super bowl … sorry roy … ass clown.
RZ
Raymond Zuppa
And furthermore isn’t Maslow the guy that would routinely starve his dogs. is that what you and mura are doing now.
RZ
Raymond Zuppa
Or is Maslow the shrink that came up with the hierarchy of Needs principle. Leave the guy alone jason
RZ
Raymond Zuppa
Oh and did you read about the indiana restaurant owner who was a big trump supporter. hey businessman to businessman He just got deported. his wife is outraged and says she no longer likes trump tear jerker
RZ
Raymond Zuppa
Where the fuck is sun? Where the hell is kurt? hell i’ll even take sponge bob square badge … or dare i say rogak would be a welcome sight. all my crazy friends have settled down

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