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The proof of no-show
IME issues

The proof of no-show

By Jason Tenenbaum 2 min read

Key Takeaway

Metro 8 v ELRAC: an unexplained recollection of IME no-shows lacked foundation. Compare the later GC Chiropractic ruling on an EUO affirmation.

This article is part of our ongoing ime issues coverage, with 149 published articles analyzing ime issues issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

How did the examiner know the patient had not appeared? In Metro 8 Medical Equipment v ELRAC, the affidavit did not answer that question. The chiropractor/acupuncturist said she kept no records of IME nonappearances and did not explain her recollection 18 months later. On February 18, 2016, the Appellate Term, First Department, reversed the insurer’s summary-judgment win.

Historical note: Metro 8 concerns an unexplained basis of knowledge; GC Chiropractic (2025) later accepted an EUO affirmation on renewal despite elapsed time, a distinct issue discussed in the 2026 case note.

Last reviewed: September 2026.

Jason Tenenbaum’s original note

Jason’s original 2016 recommendation follows. The court required a demonstrated basis of knowledge; it did not announce that records review is the only possible foundation or that an early affidavit automatically cures a defect.

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The test for “basis of knowledge” requires a statement that I have reviewed my records and Assignor did not appear. Other verbiage is necessary, but a review of records is required. The providers advocate for production of these records on motion, but we are not there yet.

The better solution to avoid all of this is for the insurance carrier to require contemporaneous affidavits of no-shows. This solves the above issue.

An unexplained recollection, not an automatic time limit

Metro 8 also rejected reliance solely on the scheduling vendor’s affidavit to establish personal knowledge of nonattendance. Routinely recording the examiner’s third-party statements did not, by itself, establish their reliability.

Jason’s original recommendation favors records and prompt affidavits. The holding is narrower than a rule that every witness must review records or that a contemporaneous affidavit necessarily solves the problem. The witness still needs a supported basis of knowledge; an early signature does not supply one by itself.

For a later comparison, GC Chiropractic v State Farm concerned an attorney’s EUO affirmation executed about three years after the appointments. On renewal, the Second Department’s Appellate Term found it sufficient despite that lapse. It did not overrule Metro 8 or dispense with a foundation for knowledge.

The firm’s 2026 note on GC Chiropractic addresses that time-lapse question. For an IME file, ask what the particular witness observed or reviewed, and whether the supporting material explains the asserted nonattendance.

Connect to the Encyclopedia

Start with the IME no-show topic hub, then compare these related notes:

For review of a particular no-fault dispute, contact the firm with the appointment letters, relevant claim forms and motion papers.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

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Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a ime issues matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Filed under: IME issues
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

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Jason Tenenbaum, Esq.

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
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