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Mark it up, fax it back and see what happens
Procedural Issues

Mark it up, fax it back and see what happens

By Jason Tenenbaum 6 min read

Why Trust This Analysis

This article is part of our ongoing procedural issues coverage, with 191 published articles analyzing procedural issues issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

The Doctrine of Acquiescent Conduct in Settlement Agreements

Settlement stipulations form the backbone of dispute resolution in no-fault insurance litigation, allowing parties to resolve claims efficiently without protracted litigation. However, the formation and modification of these agreements can become complicated when one party makes handwritten changes to proposed settlement terms before signing. Under New York law, the question of whether such modifications become binding depends on the conduct of the party who received the modified document.

The doctrine of acquiescent conduct provides that when one party receives a modified agreement and takes no action to object or pursue the matter further, that party’s silence and inaction may be interpreted as acceptance of the modified terms. This principle serves important policy objectives by encouraging parties to promptly communicate objections to proposed modifications rather than lying in wait and attempting to enforce more favorable original terms months or years later.

The case of Preferred Services v Country Wide Insurance Co. illustrates how dramatically this doctrine can impact litigation outcomes, particularly when substantial sums are at stake and one party has strategically delayed objecting to modifications that were unfavorable to their interests.

Case Background: A Modified Stipulation and Six Months of Silence

In this no-fault reimbursement dispute, the plaintiff healthcare provider and the defendant insurance company engaged in settlement negotiations to resolve outstanding claims. As is common in such matters, the plaintiff’s counsel drafted a proposed stipulation outlining the settlement terms, including payment amounts and consequences for the insurer’s failure to comply with the agreed-upon payment schedule.

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The proposed stipulation contained a paragraph addressing payment defaults, which included liquidated damages provisions and other consequences that would apply if the insurance company failed to make timely payments. These provisions were favorable to the plaintiff and created significant financial incentives for the insurer to comply with the payment terms.

When defense counsel received the proposed stipulation, rather than signing it as drafted, they took a different approach. Defense counsel made several handwritten changes to paragraph 2 of the document, which addressed the consequences of payment default. These modifications had two significant effects: first, they extended the time period the defendant would have to comply with the payment terms, and second, they substantially reduced the defendant’s payment obligations in the event of non-compliance. After making and initialing these handwritten changes, defense counsel returned the modified stipulation to plaintiff’s counsel.

What happened next proved critical to the litigation outcome. Upon receiving the modified stipulation with defense counsel’s handwritten changes, the plaintiff took no immediate action. Plaintiff’s counsel did not object to the modifications, did not propose counter-modifications, did not file any motions with the court, and did not engage in any further settlement negotiations. Instead, the plaintiff simply remained silent for six full months while taking no further litigation action on the underlying no-fault claim.

Jason Tenenbaum’s Analysis:

Preferred Servs. v Country Wide Ins. Co., 2012 NY Slip Op 22098 (App. Term 1st Dept. 2012)

“Upon receipt of plaintiff’s proposal, defense counsel made and initialed several handwritten changes to paragraph 2 of the document — addressing the consequences of a payment default on defendant’s part — with the changes designed to extend the time allotted to defendant to comply with the agreement’s payment terms and, more importantly here, to reduce defendant’s payment obligations in the event it failed to comply. So far as shown, plaintiff voiced no objection to the modifications proposed by defendant or took any other action in the case for a full six months after defense counsel marked up and returned the stipulation, until March 2009, when plaintiff entered judgment in accordance with the original terms of the stipulation favorable to it.

“since plaintiff itself acknowledges that the parties’ correspondence yielded an enforceable settlement agreement, we conclude that plaintiff, through “acquiescent conduct” (Eldor Contr. Corp. v County of Nassau, 272 AD2d 509 ) — including its election to forego any further litigation activity on its no-fault claim — accepted and is bound by the stipulation’s revised terms”

Well, somebody figured out how to limit the liquidated damage provision portion of the stipulation…

The Appellate Term’s decision in Preferred Services establishes important precedent regarding the formation of settlement agreements through modified proposals and acquiescent conduct. The court emphasized that the plaintiff’s six-month period of silence following receipt of the modified stipulation, coupled with its complete cessation of litigation activity on the underlying claim, constituted acceptance of the defendant’s modifications.

This holding reflects the principle that parties cannot strategically delay objecting to unfavorable modifications while waiting to see whether the counterparty will perform under the agreement. Had the defendant timely paid under the modified terms, the plaintiff presumably would have accepted those payments without complaint. The plaintiff’s attempt to enforce the original, more favorable terms only after the defendant allegedly defaulted struck the court as fundamentally unfair.

The decision also highlights the importance of the totality of circumstances in determining whether acquiescent conduct has occurred. The court noted multiple factors: the plaintiff received the modified document, voiced no objection, took no further action in the case, and allowed six months to pass. This combination of inaction and passage of time demonstrated acceptance more clearly than any single factor could have.

Furthermore, the court rejected the plaintiff’s argument that no binding agreement existed because the parties never signed a fully executed stipulation with matching terms. The court held that when the plaintiff acknowledged that the parties’ correspondence yielded an enforceable settlement agreement, the plaintiff could not then cherry-pick which version of that agreement would govern. By conceding that some agreement existed, the plaintiff became bound by the version they had accepted through acquiescent conduct: the modified version proposed by the defendant.

Practical Implications for No-Fault Practitioners

This decision carries crucial lessons for both plaintiffs’ and defendants’ counsel in no-fault insurance litigation. For plaintiffs’ counsel, the case demonstrates the critical importance of promptly reviewing any modified settlement documents and immediately communicating objections. When an opposing party returns a marked-up stipulation, counsel must either accept the modifications, propose counter-modifications, or explicitly reject the proposed changes. Silence is not a neutral option; it constitutes acceptance.

The decision also illustrates a strategic opportunity for defendants’ counsel when faced with unfavorable settlement proposals. Rather than simply rejecting proposed stipulations or attempting to negotiate entirely new terms, defense counsel can make specific, targeted modifications to the most problematic provisions and return the document. If opposing counsel fails to promptly object, those modifications may become binding through acquiescent conduct.

However, practitioners must exercise caution when employing this strategy. The modifications should be clearly marked and initialed, ensuring there can be no dispute about what changes were proposed. Additionally, counsel should document the date the modified stipulation was sent to opposing counsel, as the passage of time without objection becomes a critical factor in establishing acquiescent conduct.

For plaintiffs, the case underscores the dangers of entering into settlement agreements that contain liquidated damages provisions without carefully considering how those provisions might be modified by defense counsel. When such provisions are critical to the settlement’s value, plaintiffs should consider making them non-negotiable terms that must be accepted without modification.

Key Takeaway

When a party receives a modified settlement agreement with handwritten changes and remains silent for an extended period while taking no further action on the underlying claim, that silence constitutes acceptance of the modified terms through acquiescent conduct. Parties cannot selectively enforce the most favorable version of settlement terms after allowing modified proposals to go unchallenged for months. Legal practitioners must promptly object to unfavorable modifications or risk being bound by them, regardless of whether those terms differ substantially from the original proposal.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

About This Topic

Procedural Issues in New York Litigation

New York civil procedure governs every stage of litigation — from pleading requirements and service of process to motion practice, discovery deadlines, and trial procedures. The CPLR creates strict procedural rules that can make or break a case regardless of the underlying merits. These articles examine the procedural pitfalls, timing requirements, and strategic considerations that practitioners face in New York state courts, with a particular focus on no-fault insurance and personal injury practice.

191 published articles in Procedural Issues

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Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a procedural issues matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

Reviewed & Verified By

Jason Tenenbaum, Esq.

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
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24+ Years
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2,353+ Published
Licensed In
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Discussion

Comments (11)

Archived from the original blog discussion.

TL
trial lawyer
So if Plaintiff sends a letter stating it is deisregarding the cross outs, Defendant must do something. You snooze you lose.
J
JT Author
Plaintiff was the scrivener. That is the problem. I found the case: Bronx County Civil Court CV-037933-03/BX Post Disposition – Appeal Pending PREFERRED SERVICES Leon Kucherovsky COUNTRY WIDE INSURANCE CO. Jaffe & Koumourdas LLP 01/27/2010 Honorable Elizabeth A. Taylor Part 40 – Procedural Motions No Fault
ML
Mitchell lustiig
This is a good decision as some plaintiff firms are sneaky and do not play by the same rules as everybody else and this decision puts them in their place. Moreover, what kind of firm would waste their time and the courts time litigating over the terms of a stipulation where they have already been paid the amounts called for in the original stipulation.
N
nycoolbreez
By seeking default judgment for the full amount did plaintiff really acquiesce? Aren’t the terms of the stipulation ambiguous, at least?
AK
Alan Klaus
This is bad law. Unless acknowledged by the party after the changes had been made no contract can exist. I feel this is sneaky unethical behavior. A party to the stip should make a phone call to explain and verify the changes w the other party.
RZ
Ray Zuppa
Just some more quasi law/B.S. Corporate justice that is the disgrace of New York’s legal system. At this point it is shameless and brazen. JT give me a break. In high volume shit law no fault who really checks the friggin stips. Who makes changes to stips without pointing them out. Corporate criminals with the full blessing of the Court — that’s who.
AK
Alan Klaus
You tell them RZ. “Corporate criminals” I like it.
S
slick
I’m actually adding a line to my stips that no changes to the stips can be made without express acceptance.
J
JT Author
Like the non-waiver provision of a contract that is waived when someone does not respond to the other party’s inconsistent behavior? Funny.
KL
Kurt Lundgren
The first time a defense attorney does that to one of my stips is the last. The defense attorneys word is dirt and he or she shall be treated accordingly. Pay backs are a bitch. Sorry JT, this is a family blog. Dont want to offend the little children who visit this site daily. I should have said $%#@* instead of the cuss word. But sometimes I get so angry ……
N
nycoolbreez
I would prefer to fail with honor than win by cheating. Sophocles If you’re not cheating, you’re not trying hard enough. Unknown

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