Why Trust This Analysis
This article is part of our ongoing business records coverage, with 408 published articles analyzing business records issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.
Key Takeaways
- The insurer’s spreadsheets did not establish the admissibility needed to prove timely verification requests.
- Jason’s original account says the spreadsheets summarized documents already supplied with the motion.
- That explanation did not change the appellate court’s ruling on the foundation actually presented.
- The insurer nevertheless obtained dismissal of a duplicate claim and further proceedings.
- The case illustrates why an evidentiary setback and the overall appellate result must be described separately.
What failed in Total Family v Mercury?
Total Family Chiropractic v Mercury Casualty Co., 28 Misc 3d 138(A), 2010 NY Slip Op 51470(U), was decided August 13, 2010, by the Appellate Term, Second Department.
Mercury relied on spreadsheets attached to its claim representative’s affidavit to establish that outstanding verification requests tolled the time to pay or deny claims.
The court found that the representative had not established the spreadsheets’ admissibility under CPLR 4518(a). The insurer therefore had not shown timely verification requests.
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The holding was about the foundation submitted on that motion. It was not a rule that the spreadsheet format itself makes evidence inadmissible.
A summary is not its own foundation
The firm’s CPLR 4518 business-records guide addresses the broader foundation requirements. This older note adds a concrete example of a claim chronology that did not carry the evidentiary burden.
Under CPLR 4518(a), the inquiry concerns how a record was made and maintained. The statute also addresses whether an electronic record’s tangible exhibit accurately represents that record.
A table can make a large file easier to understand. That presentation function is different from proving the dates or events listed in the table.
The useful questions are therefore separate: what does the summary illustrate, where is its source information, and what evidence establishes the source and summary as usable proof?
Those are reading prompts, not a model affidavit. Merely attaching or incorporating a spreadsheet does not guarantee admission.
Jason’s original account — August 19, 2010
Jason opened with a candid assessment:
This was another one that did not necessarily go my way.
He described a large motion record and a spreadsheet used to organize dates across numerous bills. These selections preserve his explanation:
In fact, the motion was about 1000 pages. The spreadsheet was more or less illustrative.
Since there was so much information for each bill, I used a spreadsheet instead of one of my charts in this case.
Here, the information was always stored and processed by Mercury.
The size and organization of the motion are details from Jason’s published account, not separate findings in the short appellate opinion. His disagreement with the court remains part of the historical record.
The original account also included personal allegations unrelated to understanding the foundation issue. They are omitted here; the relevant procedural history is available in the official decision.
Why the result was mixed
The appellate court reversed the provider’s judgment and vacated the underlying order. It dismissed one claim as duplicative, denied the provider’s cross motion and struck the notice of trial.
The matter returned to Civil Court for further proceedings. The opinion found the examination-under-oath transcripts relevant to further discovery on the asserted fraudulent-procurement defense.
It did not determine that the alleged procurement fraud had been proved. Nor did the failure of the spreadsheet foundation mean every defense or discovery request failed.
The court also distinguished the provider from its assignors for discovery purposes. It required subpoenas to compel the assignors’ examinations rather than treating them as the provider’s officers or employees.
The opinion’s discovery discussion concerns this record and the way the assignors’ testimony was sought. It should not be converted into an automatic dismissal or sanctions rule for every missed examination.
Comparing evidentiary problems across the archive
Market Street’s expert-preclusion appeal concerned witnesses excluded at a nonjury trial. It resulted in a limited new trial, not a ruling about spreadsheet records.
McMahon’s CPT Assistant appeal concerned incorporated coding guidance excluded in arbitration. It resulted in a new arbitration, not a business-records ruling.
The distinctions help keep the archive useful: the source of a document, the authority of coding guidance and the timing of expert disclosure are different problems.
For no-fault defense work, a record review should connect each asserted date to the supporting document and foundation evidence. A clear chronology helps counsel find gaps before asking a court to rely on it.
The Legal Encyclopedia provides wider topic navigation. This note preserves a particular evidentiary disagreement and the actual mixed disposition.
For review of a current file, request a Free Case Review.
Last reviewed: September 2026 — editorial source check against the opinion, current CPLR 4518 and original public note. Original publication date retained; no finding of fraud or final case outcome is asserted.
Legal Context
Why This Matters for Your Case
New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.
Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.
About This Topic
Business Records & Documentary Evidence in New York
The business records exception to the hearsay rule is one of the most important evidentiary foundations in New York litigation. Establishing that a document qualifies as a business record under CPLR 4518 requires showing it was made in the regular course of business, at or near the time of the event, and that it was the regular practice to create such records. In no-fault and personal injury cases, disputes over business records arise constantly — from claim files and medical records to billing documents and mailing logs.
408 published articles in Business records
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Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.
New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.
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