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Business record discussion in foreclosures
Business records

Business record discussion in foreclosures

By Jason Tenenbaum 4 min read

Why Trust This Analysis

This article is part of our ongoing business records coverage, with 145 published articles analyzing business records issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

Understanding Business Records in Foreclosure Proceedings

Foreclosure litigation often hinges on a plaintiff’s ability to prove they hold the mortgage note at the time of filing. This proof typically comes through business records, which must meet specific authentication requirements under New York’s Civil Practice Law and Rules (CPLR). While business records challenges have become less common in certain practice areas, understanding the foundational requirements remains essential for both plaintiffs and defendants in foreclosure cases.

The authentication process requires witnesses to establish several key elements: personal familiarity with record-keeping practices, that records were made in the regular course of business, and that the records were created at or near the time of the relevant events. These requirements ensure the reliability and authenticity of documentary evidence presented to the court.

Case Background

CitiMortgage, Inc. initiated foreclosure proceedings against McKinney, seeking to establish its status as the holder of the mortgage note and entitled to enforce payment obligations. As is common in foreclosure litigation, the plaintiff needed to demonstrate both the existence of the debt and its own authority to pursue collection. The defendant challenged CitiMortgage’s proof, questioning whether the bank had properly authenticated its business records regarding note possession.

CitiMortgage submitted an affidavit from Ms. Stringer, an employee familiar with the company’s record-keeping systems. The affidavit addressed the foundational requirements for business record authentication under CPLR 4518. The trial court accepted this authentication and granted relief to CitiMortgage. The defendant appealed, arguing that the business records authentication failed to meet statutory requirements.

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Jason Tenenbaum’s Analysis:

CitiMortgage, Inc. v McKinney, 2016 NY Slip Op 08037 (2d Dept. 2016)

“Stringer further asserted that she was personally familiar with the plaintiff’s record-keeping practices and procedures, the records were made in the regular course of business, it was the regular course of the plaintiff’s business to make them, and the records were made at or near the time of the occurrence of the matters set forth in the records. This was sufficient to establish, prima facie, that the plaintiff was the holder of the note at the time the action was commenced (see CPLR 4518;”

Business records play a much less prominent role nowadays in our realm of practice.

The Second Department’s analysis in CitiMortgage reinforces that CPLR 4518 authentication does not require elaborate or complex affidavits. When witnesses establish personal familiarity with record-keeping systems and attest to standard business practices, courts accept these records as prima facie evidence. This relatively low bar for authentication reflects legislative judgment that business records generally possess inherent reliability because organizations depend on accurate recordkeeping for daily operations.

The foundational elements—personal familiarity, regular course of business, and contemporaneous creation—serve as proxies for trustworthiness. Organizations maintain records to facilitate their own business needs, not to create litigation evidence. This practical need for accuracy gives business records greater reliability than statements prepared specifically for litigation purposes. Courts presume that businesses would not systematically maintain inaccurate records because doing so would undermine operational efficiency.

However, the authentication standard has evolved differently across practice areas. In foreclosure litigation, courts scrutinize business records more carefully following widespread documentation problems during the foreclosure crisis. Robo-signing scandals and lost note controversies led courts to demand more detailed authentication affidavits explaining precisely how records were created and maintained. By contrast, in no-fault insurance litigation, business record challenges have become less common as courts apply streamlined authentication standards.

Practical Implications for Litigants

Plaintiffs seeking to introduce business records should prepare comprehensive foundation affidavits addressing all CPLR 4518 elements. The affiant should be someone with genuine knowledge of record-keeping practices, not merely a designated records custodian unfamiliar with actual procedures. Detailed descriptions of how records are created, who creates them, when they’re generated, and how they’re maintained strengthen authentication and reduce vulnerability to challenge.

Defense attorneys challenging business record authentication should probe the affiant’s actual knowledge. Generic statements about standard practices may mask situations where the affiant lacks personal familiarity with the specific records at issue. Discovery demands targeting the affiant’s job duties, tenure, and actual involvement in record creation can expose authentication weaknesses.

The decision also demonstrates that authentication standards vary by jurisdiction and practice area. What suffices in one appellate department may face stricter scrutiny elsewhere. Practitioners should research local precedent and tailor authentication affidavits to meet jurisdictional expectations. In foreclosure cases particularly, detailed chain-of-custody explanations have become essential following the foreclosure crisis, even though such detail may not be strictly required by the statute.

Key Takeaway

The Second Department’s decision in CitiMortgage v McKinney demonstrates that proper authentication under CPLR 4518 remains straightforward when witnesses can establish the basic foundational requirements. Even as business records from the Fourth Department and other jurisdictions show varying approaches, the core elements—personal familiarity, regular course of business, and contemporaneous creation—consistently satisfy prima facie authentication standards in foreclosure proceedings.

If you are facing a foreclosure where the lender’s proof of standing or business-record foundation looks shaky, our Long Island foreclosure defense practice builds exactly these challenges — see also our analysis of RPAPL 1304 notice defenses and standing and chain of title.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

About This Topic

Business Records & Documentary Evidence in New York

The business records exception to the hearsay rule is one of the most important evidentiary foundations in New York litigation. Establishing that a document qualifies as a business record under CPLR 4518 requires showing it was made in the regular course of business, at or near the time of the event, and that it was the regular practice to create such records. In no-fault and personal injury cases, disputes over business records arise constantly — from claim files and medical records to billing documents and mailing logs.

145 published articles in Business records

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Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a business records matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

Reviewed & Verified By

Jason Tenenbaum, Esq.

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

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