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Alrof again…
EUO issues

Alrof again

By Jason Tenenbaum 3 min read

Why Trust This Analysis

This article is part of our ongoing euo issues coverage, with 197 published articles analyzing euo issues issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

Understanding Examination Under Oath Requirements in No-Fault Insurance Cases

The intersection of New York No-Fault Insurance Law and examination under oath (EUO) procedures continues to generate significant litigation. When insurance companies seek to deny claims based on a claimant’s failure to appear for scheduled examinations, courts must carefully evaluate whether proper procedures were followed by all parties.

The Alrof decision has become a cornerstone in EUO jurisprudence, establishing critical precedents about when an insurance company can successfully defend against no-fault claims based on examination failures. This particular case demonstrates the courts’ reluctance to grant summary judgment when EUO objections may be futile or when proper scheduling procedures haven’t been clearly established.

Understanding these dynamics is crucial for both healthcare providers seeking payment and insurance companies defending claims. The burden of proof regarding proper EUO scheduling and the consequences of non-appearance requires careful documentation and adherence to procedural requirements.

Case Background

In EMC Health Products, Inc. v Travelers Insurance Company, a medical provider brought suit in Kings County Civil Court to recover assigned first-party no-fault benefits. EMC Health Products, acting as assignee of the injured party Omayra Perez, moved for summary judgment. Travelers cross-moved for summary judgment dismissing the complaint, arguing that the plaintiff had failed to appear for scheduled examinations under oath.

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The Civil Court (Judge Wavny Toussaint) denied plaintiff’s motion for summary judgment and granted defendant’s cross motion, effectively dismissing the case. The plaintiff appealed to the Appellate Term, Second Department (2d, 11th, and 13th Judicial Districts), before Justices Pesce, Aliotta, and Solomon. The Appellate Term modified the lower court’s order, finding that while the plaintiff’s motion was properly denied, the defendant’s cross motion should also have been denied — resulting in both parties being sent back to litigate the matter on the merits.

Jason Tenenbaum’s Analysis:

EMC Health Prods., Inc. v Travelers Ins. Co., 2015 NY Slip Op 50475(U)(App. Term 2d Dept. 2015)

Another Alrof sighting…

“Consequently, plaintiff’s motion for summary judgment was properly denied. However, defendant’s cross motion should also have been denied, as defendant failed to establish, as a matter of law, its defense that plaintiff had failed to appear for properly scheduled examinations under oath”

This decision is notable for the dual denial of summary judgment — a result that underscores how heavily fact-dependent EUO disputes remain in New York no-fault practice. The Appellate Term cited Alrof, Inc. v Safeco Natl. Ins. Co. (39 Misc 3d 130[A], 2013 NY Slip Op 50458[U]) and Bright Med. Supply Co. v IDS Prop. & Cas. Ins. Co. (40 Misc 3d 130[A], 2013 NY Slip Op 51123[U]) — both landmark cases requiring insurers to affirmatively prove that EUOs were properly scheduled and that the assignee received adequate notice before non-appearance can serve as a valid defense.

The court also applied the Viviane Etienne Med. Care, P.C. v Country-Wide Ins. Co. framework (114 AD3d 33 [2013]) on the plaintiff’s side, holding that the provider’s supporting affidavit failed to demonstrate either the absence of a timely denial or that any denial issued was conclusory, vague, or without merit as a matter of law. This dual standard — requiring both sides to make out their prima facie case with specificity — prevents either party from prevailing on bare assertions.

Practical Implications

For healthcare providers and their attorneys, this case is a reminder that moving for summary judgment in a no-fault action requires more than simply submitting the claim form and an affidavit. The affidavit must affirmatively address the denial — either establishing that none was timely issued or that the denial lacked merit. For insurers, the lesson is equally direct: relying on an EUO non-appearance defense demands documented proof of proper scheduling, proper mailing, and adequate notice. Without this evidentiary foundation, the defense will not survive summary judgment scrutiny regardless of whether the plaintiff actually appeared.

Key Takeaway

This decision reinforces that insurance companies cannot simply claim EUO non-appearance as a defense without proving proper scheduling procedures were followed. The court’s denial of both summary judgment motions reflects the fact-intensive nature of EUO no-show cases and emphasizes that procedural compliance must be clearly demonstrated rather than assumed. Practitioners on both sides should treat the Alrof line of cases as a checklist: every element — scheduling, mailing, notice, and follow-up — must be documented and presented with admissible evidence to prevail on a motion.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

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Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a euo issues matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Filed under: EUO issues
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

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Jason Tenenbaum, Esq.

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

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