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If you detail a procedure, you must make sure you demonstrate that it was followed
Defaults

If you detail a procedure, you must make sure you demonstrate that it was followed

By Jason Tenenbaum 8 min read

Key Takeaway

Learn why New York attorneys must demonstrate procedural compliance when seeking to vacate defaults based on law office failure in Nassau and Suffolk County courts.

Understanding Law Office Failure and Default Proceedings in New York

When practicing law in New York, particularly in Nassau County and Suffolk County on Long Island, as well as New York City courts, attorneys must maintain rigorous procedural safeguards to prevent defaults. The consequences of failing to appear or respond in court can be devastating for both attorneys and their clients.

The Critical Rule: Demonstrate Your Procedures Were Followed

When vacating a default in the Second Department based upon law office failure, the proponent of the motion must produce admissible evidence explaining the nature and extent of the law office failure. What is important to appreciate is that if a procedure is in place to assure that a default will not occur, then it must be explained why the procedure was not followed. This is what the Appellate Term stated in A.B. Med. Servs., PLLC v GLI Corporate Risk Solutions, Inc., 2009 NY Slip Op 52322(U)(App. Term 2d Dept. 2009):

“Plaintiffs allegation of law office failure is factually insufficient (see Robinson v New York City Tr. Auth., 203 AD2d 351 ), in that they failed to explain whether the normal two-part procedure for assigning a per diem attorney to cover a court appearance, as outlined in their submission to the court, was followed in its entirety. Accordingly, plaintiffs motion to vacate the prior order was properly denied in a particular case.”

The Second Departments Strict Standards for Law Office Failure

The Second Department, which covers Nassau County, Suffolk County, Kings County, Queens County, and Richmond County, maintains particularly stringent requirements when evaluating motions to vacate defaults based on law office failure. This precedent affects thousands of personal injury, medical malpractice, and other civil cases across Long Island and New York City each year.

In Nassau County Supreme Court and Suffolk County Supreme Court, where many personal injury cases are filed, attorneys must be especially careful about their calendaring and coverage procedures. The courts expect detailed explanations of exactly what went wrong and why established procedures failed.

Key Elements Required for Law Office Failure Motions

Courts in the Second Department require the following elements to be established:

  • Detailed explanation of the failure: Simply stating “law office failure” is insufficient
  • Description of normal procedures: Attorneys must outline their standard operating procedures
  • Explanation of why procedures failed: The court needs to understand the breakdown
  • Admissible evidence: Affidavits and documentation supporting the explanation

Common Scenarios in Long Island and NYC Practice

In busy Long Island and New York City practices, several scenarios commonly lead to defaults:

Calendar Conflicts and Coverage Issues

Many personal injury attorneys in Nassau and Suffolk Counties handle multiple cases across various courts. When calendar conflicts arise, proper coverage arrangements are essential. The A.B. Med. Servs. case specifically addressed a “two-part procedure for assigning a per diem attorney to cover a court appearance.”

Communication Breakdowns

In larger firms serving the Long Island and NYC metropolitan area, communication between attorneys, paralegals, and support staff is crucial. When these systems fail, courts expect detailed explanations of what went wrong and why standard procedures didnt prevent the default.

Practical Steps for New York Attorneys

Based on Second Department precedent, attorneys practicing in Nassau County, Suffolk County, and the other boroughs should implement the following safeguards:

Documentation is Key

Maintain detailed records of your law office procedures, including:

  • Calendar management systems
  • Coverage arrangements
  • Communication protocols
  • Backup procedures for emergencies

Regular Procedure Reviews

Periodically review and update your office procedures to ensure they remain effective and properly documented.

Frequently Asked Questions

What constitutes sufficient evidence of law office failure in the Second Department?

The Second Department requires detailed, admissible evidence explaining both the nature and extent of the law office failure. If you have established procedures, you must explain why they werent followed or failed in the specific instance.

Can I simply state “law office failure” in my motion to vacate a default?

No. Courts in Nassau County, Suffolk County, and throughout the Second Department require much more detail. You must provide specific explanations of what went wrong and why your normal procedures failed.

What happens if I detail my office procedures but dont explain why they failed?

As the A.B. Med. Servs. case demonstrates, the court will likely deny your motion. You must explain whether your procedures were followed and, if not, why they werent followed.

How does this affect personal injury cases on Long Island?

Personal injury attorneys handling cases in Nassau and Suffolk County courts must be particularly careful about maintaining detailed documentation of their procedures and any failures that occur.

What should I do if Ive suffered a default in a Second Department court?

Contact an experienced attorney immediately to discuss your options. Time limits for challenging defaults are strict, and proper documentation is essential.

The Bottom Line for Long Island and NYC Practitioners

The Second Departments approach to law office failure motions emphasizes accountability and detailed documentation. Whether youre practicing in Nassau County Supreme Court, Suffolk County Supreme Court, or any of the New York City courts within the Second Department, establishing and documenting proper procedures is essential.

The key lesson from A.B. Med. Servs. is clear: if you detail a procedure, you must demonstrate that it was followed – or provide a compelling explanation for why it wasnt. This standard protects both the legal systems integrity and ensures that defaults are only vacated when truly justified by extraordinary circumstances.

For attorneys throughout Long Island and New York City, this precedent underscores the importance of maintaining meticulous office procedures and equally meticulous documentation when those procedures fail.

If youre facing issues with defaults, law office procedures, or need representation in Nassau County, Suffolk County, or New York City courts, contact our experienced legal team for guidance on your specific situation.

Call 516-750-0595 to discuss your case with our knowledgeable attorneys.

Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

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