Key Takeaway
Court ruling on CPT Code 97039 billing disputes in NY no-fault insurance cases, covering "By Report" documentation requirements and insurer denial defenses.
Acuhealth Acupuncture, P.C. v Hereford Ins. Co., 2017 NY Slip Op 51871(U)(App. Term 2d Dept. 2017)
“As limited by its brief, plaintiff appeals from so much of the Civil Court’s order as granted the branch of defendant’s motion seeking summary judgment dismissing so much of the complaint as sought to recover for services billed under CPT code 97039 and denied the branch of plaintiff’s cross motion seeking summary judgment on so much of the complaint as sought to recover for those services.
It is undisputed that defendant denied plaintiff’s claim for services billed under CPT code 97039 in its entirety. The workers’ compensation fee schedule does not assign a relative value to this code, but instead has assigned it a “By Report” designation, which requires a provider to furnish certain additional documentation to enable the insurer to determine the appropriate amount of reimbursement. Defendant’s denial is based upon plaintiff’s failure to provide such documentation with its claim form. However, as defendant failed to demonstrate upon its motion that it had requested any additional verification from plaintiff seeking the information it required in order to review plaintiff’s claims for services billed under CPT code 97039, defendant was not entitled to summary judgment dismissing so much of the complaint as sought to recover for services rendered under that code (see Gaba Med., P.C. v Progressive Specialty Ins. Co., 36 Misc 3d 139, 2012 NY Slip Op 51448 ; see generally Rogy Med., P.C. v Mercury Cas. Co., 23 Misc 3d 132, 2009 NY Slip Op 50732 ).”
This is a silly basis to deny a bill.
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Legal Update (February 2026): Since this 2017 decision, New York’s no-fault fee schedules and “By Report” designation procedures for CPT codes may have been substantially revised through regulatory amendments. Practitioners should verify current fee schedule provisions, documentation requirements, and insurer verification procedures, as reimbursement protocols and procedural requirements have likely evolved significantly over the intervening years.