Key Takeaway
New York court ruling clarifies medical providers' independent arbitration rights and insurer EUO denial requirements in no-fault insurance cases.
This article is part of our ongoing arbitrations coverage, with 238 published articles analyzing arbitrations issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.
Medical Providers Have Independent Rights in No-Fault Arbitration Cases
In New York’s complex no-fault insurance system, medical providers often find themselves navigating intricate legal requirements when seeking reimbursement for services rendered to accident victims. Two important principles emerged from a 2012 Appellate Term decision that clarify both the independence of medical providers in choosing their legal remedies and insurers’ obligations regarding examination under oath (EUO) procedures.
The case of Alev Med. Supply, Inc. v Allstate Prop. & Cas. Ins. Co. addressed fundamental questions about whether one medical provider’s arbitration decision affects another provider’s rights, and how insurers must properly handle EUO-related claim denials. These issues frequently arise when multiple providers treat the same patient and assign benefits from a single accident, creating potential conflicts over procedural choices and coverage determinations.
Under New York’s no-fault regulations at 11 NYCRR 65-4.5, medical providers and insurers can elect to resolve disputes either through compulsory arbitration or through litigation in court. This choice represents a strategic decision with significant procedural and tactical implications. When multiple providers treat the same accident victim and all hold assignments of the patient’s first-party no-fault benefits, questions arise about whether one provider’s forum selection binds others who treated the same patient.
Case Background
Alev Medical Supply, Inc. sought reimbursement from Allstate Property & Casualty Insurance Company for medical equipment provided to an injured party following a motor vehicle accident. The insurer denied the claims, and Alev commenced a civil action rather than pursuing arbitration. Allstate raised two principal defenses. First, the insurer argued that another medical provider had previously arbitrated claims arising from the same accident involving the same patient, and that this prior arbitration precluded Alev from pursuing independent litigation. Second, Allstate asserted that the assignor’s failure to appear for a scheduled examination under oath (EUO) constituted a breach of a condition precedent to coverage.
The underlying legal question regarding independent provider rights stemmed from the Roggio decision, while the EUO denial issue implicated principles established in Westchester-Lincoln. Together, these companion principles would determine whether Alev could proceed with its lawsuit.
Jason Tenenbaum’s Analysis:
Alev Med. Supply, Inc. v Allstate Prop. & Cas. Ins. Co., 2012 NY Slip Op 51294(U)(App. Term 2d Dept. 2012)
Since each medical provider as assignee of a purportedly injured party has its own right to chose litigation or arbitration, the decision of one medical provider cannot prejudice another medical provider or assignor.
Roggio
“A prior arbitration proceeding involving one claimant provider seeking reimbursement of assigned first-party no-fault benefits does not preclude another provider from commencing its own action seeking reimbursement of assigned no-fault benefits, even where the claims have been assigned by the same individual and have arisen from the same accident”
Westchester Lincoln
“Defendant failed to demonstrate that it had timely denied the claims at issue based upon plaintiff’s assignor’s failure to appear for an EUO, and therefore that it is not precluded from asserting its proffered defense that plaintiff failed to comply with a condition precedent to coverage”
Legal Significance
The Roggio principle addresses a fundamental aspect of assignee rights in no-fault litigation. Each medical provider operates as an independent assignee of the injured party’s no-fault benefits for the specific services that provider rendered. Because each assignment is separate and distinct, one provider’s decision to pursue arbitration does not bind other providers who made different strategic choices. This principle prevents insurers from using collateral estoppel or res judicata arguments to foreclose litigation based on arbitration decisions involving different providers.
The Westchester-Lincoln rule reinforces insurers’ strict compliance obligations when denying claims based on EUO no-shows. Insurance Law Section 5106(a) and 11 NYCRR 65-3.5(c) require insurers to deny claims within specific timeframes—generally within 30 days of receipt of proof of claim. When an insurer seeks to deny based on an assignor’s failure to appear for an EUO, the insurer must issue the denial within 30 days of the scheduled EUO date. Failure to meet this deadline results in waiver of the EUO defense, even if the assignor actually failed to appear.
Together, these principles establish important guardrails protecting provider rights while ensuring insurers cannot circumvent procedural requirements. The decisions recognize the practical realities of no-fault practice, where multiple providers may have different relationships with patients, different billing volumes, and different strategic considerations when choosing between arbitration and litigation.
Practical Implications
For medical providers, these rulings provide crucial protection when determining litigation strategy. Providers should not allow other providers’ forum selection choices to dictate their own procedural options. Each provider can independently assess factors such as claim amount, likelihood of success, availability of discovery, and procedural advantages when deciding between arbitration and litigation. The Roggio principle ensures these independent strategic choices remain protected.
Insurers must exercise heightened diligence when denying claims based on EUO failures. The Westchester-Lincoln requirement means insurers cannot delay denial hoping the assignor will eventually appear. Instead, once the EUO date passes without appearance, insurers must promptly issue denials to preserve the defense. This creates administrative challenges for insurers but protects providers from indefinite claim limbo where payment remains uncertain.
Practitioners should recognize that these principles apply specifically to multiple providers treating the same patient, not to multiple claims by the same provider. The independence recognized in Roggio stems from each provider’s separate assignment, not from the number of claims or bills submitted. Documentation of distinct assignments becomes important when establishing independent rights under these principles.
Key Takeaway
Medical providers maintain independent procedural rights when pursuing no-fault benefits, regardless of other providers’ litigation choices involving the same patient. Additionally, insurers must demonstrate timely EUO-based claim denials or risk waiving their right to assert coverage defenses, emphasizing the importance of proper procedural compliance in EUO proceedings. These companion principles protect provider flexibility while ensuring insurers meet their regulatory obligations.
Legal Update (February 2026): The arbitration procedures and EUO requirements discussed in this 2012 decision may have been modified through subsequent regulatory amendments to 11 NYCRR 65 or procedural updates to the no-fault arbitration process. Practitioners should verify current provisions regarding medical provider arbitration rights and EUO denial procedures, as these areas have seen periodic regulatory refinements since this case was decided.
Legal Context
Why This Matters for Your Case
New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.
Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.
About This Topic
No-Fault Arbitrations in New York
No-fault arbitration is the primary forum for resolving disputes between medical providers and insurers over claim denials. The arbitration process has its own procedural rules, evidentiary standards, and appeal mechanisms — including master arbitration and Article 75 judicial review. Understanding arbitration practice is essential for any attorney handling no-fault claims. These articles cover arbitration procedures, hearing strategies, award enforcement, and the grounds for challenging arbitration outcomes in court.
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Frequently Asked Questions
How does no-fault arbitration work in New York?
No-fault arbitration is conducted under the American Arbitration Association's rules. The claimant (usually a medical provider) files a request for arbitration after the insurer denies a claim. An assigned arbitrator reviews written submissions from both sides — including medical records, denial letters, peer reviews, and legal arguments — and issues a written decision. Arbitration awards can be confirmed in court under CPLR Article 75, and either party can appeal to a master arbitrator. No-fault arbitration is generally faster and less expensive than litigation.
What is an Examination Under Oath (EUO) in no-fault insurance?
An EUO is a sworn, recorded interview conducted by the insurance company's attorney to investigate a no-fault claim. The insurer schedules the EUO and asks detailed questions about the accident, injuries, treatment, and the claimant's background. Under 11 NYCRR §65-3.5(e), appearing for the EUO is a condition precedent to receiving no-fault benefits — failure to appear can result in claim denial.
What happens if I miss my EUO appointment?
Missing an EUO (known as an EUO 'no-show') can result in denial of your no-fault benefits. However, insurers must follow strict procedural requirements: they must send two scheduling letters by certified and regular mail, provide adequate notice, and submit a timely denial based on the no-show. If the insurer fails to comply with these requirements, the denial can be overturned at arbitration or in court.
What questions will be asked at a no-fault EUO?
EUO questions typically cover your personal background, employment history, the circumstances of the accident, your injuries and symptoms, treatment received, prior accidents or injuries, and insurance history. The insurer's attorney may also ask about your daily activities and financial arrangements with medical providers. You have the right to have your attorney present, and your attorney can object to improper questions.
Can an insurance company require multiple EUOs for the same claim?
Yes, under 11 NYCRR §65-3.5(e), an insurer may request additional EUOs as reasonably necessary to investigate a claim. However, repeated EUO requests may be challenged as harassing or unreasonable. Courts have found that insurers cannot use EUOs as a tool to delay claims indefinitely. Each EUO request must be properly noticed with adequate time for the claimant to appear.
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About the Author
Jason Tenenbaum, Esq.
Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.
Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.
Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.
New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.
If you need legal help with a arbitrations matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.