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Business records – when was the data entered and who could enter it?
Business records

Business records – when was the data entered and who could enter it?

By Jason Tenenbaum 8 min read

Key Takeaway

Learn about NY business records requirements for electronic data entry and computer records. Critical evidentiary rules for Long Island and NYC attorneys.

This article is part of our ongoing business records coverage, with 145 published articles analyzing business records issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

Understanding the Critical Elements of Business Records in Criminal and Civil Cases

In the intricate world of New York evidence law, the admissibility of business records can determine the outcome of both criminal prosecutions and civil litigation. For attorneys practicing throughout Long Island, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island, understanding the nuanced requirements for introducing electronic data and computer records is essential for building successful cases and avoiding devastating evidentiary failures.

The business records exception under CPLR 4518(a) serves as a crucial pathway for admitting otherwise inadmissible hearsay evidence. However, as recent appellate decisions demonstrate, courts are increasingly demanding strict adherence to foundational requirements, particularly when dealing with electronic records and computer-generated data that form the backbone of modern business operations.

The People v. Manges Decision: A Prosecution’s Evidentiary Nightmare

In another interesting evidentiary based case, the Fourth Department in People v Manges, 2009 NY Slip Op 08258 (4th Dept. 2009) evaluated the “contemporaneous” and “business duty to enter the information” prongs of the business record rule. As you can see, the People failed miserably in their marshaling of the evidence to prove pivotal elements of the crimes of felony possession of a forged instrument and attempted grand larceny.

“We agree with defendant that County Court erred in admitting in evidence a printout of electronic data that was displayed on a computer screen when defendant presented a check, the allegedly forged instrument, to a bank teller. The People failed to establish that the printout falls within the business records exception to the hearsay rule (see CPLR 4518 ), which applies here (see CPL 60.10). The People presented no evidence that the data displayed on the computer screen, resulting in the printout, was entered in the regular course of business at the time of the transaction (see CPLR 4518 ). Indeed, the bank teller who identified the computer screen printout testified that “anyone can sit down at a computer and enter information.” Because the computer screen printout was the only evidence establishing the identity of the purported true account owner upon which the check was drawn, we conclude that the evidence is legally insufficient to support the conviction.”

The Contemporary Requirement: Timing is Everything

The Manges case highlights a fundamental principle that resonates across all New York courts, from Nassau County District Court to Manhattan Supreme Court: business records must be created contemporaneously with the events they document. This “contemporaneous” requirement serves multiple purposes in ensuring the reliability and accuracy of business records.

Why Contemporaneous Entry Matters

The contemporaneous requirement exists because records created at or near the time of an event are presumed to be more accurate and reliable than those created days, weeks, or months later. In the fast-paced business environment of New York City and Long Island, this principle takes on particular significance as employees and systems process thousands of transactions daily.

For practitioners handling cases in Suffolk County, Nassau County, and throughout the five boroughs, the lesson from Manges is clear: it’s not enough to have business records—you must be able to prove when and how they were created. This requirement extends beyond traditional paper records to encompass the electronic systems that dominate modern business operations.

The “Business Duty” Element: Who Can Enter Information?

Perhaps even more critical than the timing issue in Manges was the court’s focus on who had the authority and responsibility to enter information into the business system. The bank teller’s testimony that “anyone can sit down at a computer and enter information” proved fatal to the prosecution’s case.

Establishing Proper Foundation for Data Entry Authority

The business records exception requires that the person entering the information have a business duty to do so. This means that the individual must be authorized by their employer to input data as part of their regular job responsibilities. In the Manges case, the prosecution failed to establish this crucial element, leading to the exclusion of key evidence.

For attorneys practicing throughout the New York metropolitan area, this principle has broad implications beyond criminal cases. In personal injury litigation, medical malpractice claims, and commercial disputes, establishing who has the authority to create and modify business records can make the difference between admissible evidence and excluded hearsay.

Practical Implications for New York Practitioners

Criminal Defense Applications

The Manges decision provides a powerful tool for criminal defense attorneys throughout Long Island and New York City. When prosecutors attempt to introduce electronic records, computer printouts, or digital data, defense counsel should immediately examine:

  • When the data was entered into the system
  • Who had the authority to enter the data
  • What business procedures governed data entry
  • Whether the person entering data had a business duty to do so

These questions become particularly relevant in cases involving financial crimes, fraud, and other offenses that rely heavily on electronic records and computer-generated evidence.

Civil Litigation Considerations

While Manges was a criminal case, its principles apply equally to civil litigation throughout Nassau County, Suffolk County, and the greater New York area. Personal injury attorneys, for example, may encounter similar issues when dealing with:

  • Hospital and medical records systems
  • Insurance company databases
  • Employment records and payroll systems
  • Corporate financial records

In each of these contexts, establishing proper foundation for electronic records requires careful attention to who created the records, when they were created, and whether the person had the authority and duty to make such entries.

The Evolution of Electronic Evidence Standards

The Manges decision reflects broader trends in New York evidence law as courts grapple with the challenges posed by electronic records and computer-generated data. Unlike traditional paper records, electronic data can be easily modified, deleted, or corrupted, making authentication and foundation requirements even more critical.

Best Practices for Electronic Records Authentication

For attorneys handling cases in Brooklyn, Queens, Manhattan, the Bronx, and Staten Island, developing a systematic approach to electronic records authentication is essential. This includes:

  • Identifying the custodian of records with personal knowledge of the system
  • Establishing the reliability and accuracy of the electronic system
  • Documenting the procedures for data entry and modification
  • Proving that printed versions accurately reflect electronic records

Frequently Asked Questions

What exactly is the “business duty” requirement for business records?

The business duty requirement means that the person creating or entering information into business records must have been authorized and obligated by their employer to do so as part of their regular job responsibilities. It’s not enough that someone works for the company—they must specifically have the duty to create or maintain the particular records in question.

How does the contemporaneous requirement apply to electronic records?

For electronic records, the contemporaneous requirement means that data must be entered into computer systems at or near the time of the event being documented. This can be challenging with automated systems or batch processing, requiring careful documentation of when and how data entry occurs.

Can business records be excluded if multiple people have access to enter data?

Not necessarily, but it complicates the foundation. If multiple people have access to enter data, you must still establish that the specific person who entered the relevant information had the business duty to do so, and that proper procedures were followed.

How do the Manges principles affect cases outside of criminal law?

The same evidentiary principles apply in civil cases throughout New York. Whether you’re handling a personal injury case in Nassau County or a commercial dispute in Manhattan, business records must still meet the foundational requirements established in cases like Manges.

What should attorneys do differently after the Manges decision?

Attorneys should be more thorough in laying the foundation for business records, particularly electronic records. This includes identifying witnesses who can testify about data entry procedures, timing, and the specific authority of the person who created the records.

Strategic Considerations for Long Island and NYC Attorneys

The lessons from Manges extend beyond evidentiary technicalities to broader strategic considerations for legal practice in the New York metropolitan area. In an era where most business records are created and maintained electronically, attorneys who fail to master these foundational requirements do so at their own peril.

Proactive Case Preparation

Successful attorneys throughout Queens, Brooklyn, Manhattan, the Bronx, Staten Island, Nassau County, and Suffolk County recognize that evidentiary issues should be addressed early in case preparation, not during trial. This means conducting thorough discovery regarding recordkeeping practices, identifying appropriate witnesses, and developing comprehensive authentication strategies.

Cross-Examination Opportunities

The Manges decision also highlights opportunities for aggressive cross-examination of witnesses attempting to authenticate business records. By focusing on the specific details of data entry procedures and individual authority, attorneys can often expose weaknesses in their opponents’ evidentiary foundations.

The Future of Business Records Evidence

As technology continues to evolve and business practices become increasingly automated, the principles established in cases like Manges will only become more important. Courts throughout New York are struggling to balance the practical realities of modern recordkeeping with the traditional requirements of evidence law.

This ongoing evolution means that attorneys practicing in Long Island and New York City must stay current with developing case law while mastering the fundamental principles that govern business records authentication. The stakes are simply too high to leave evidentiary issues to chance.

Contact an Experienced New York Evidence Attorney

Whether you’re facing criminal charges that rely on electronic evidence or pursuing a civil case that requires the admission of business records, the complexities of New York evidence law demand experienced legal representation. The principles established in cases like People v. Manges can make the difference between a successful outcome and a devastating evidentiary failure.

The Law Office of Jason Tenenbaum has extensive experience handling complex evidentiary issues in criminal defense, personal injury, and commercial litigation throughout Long Island and New York City. Our thorough understanding of business records authentication requirements has helped countless clients achieve favorable outcomes in cases where proper evidence presentation was crucial.

Don’t let evidentiary missteps undermine your case—call 516-750-0595 today to discuss your legal matter with an attorney who understands the intricacies of New York evidence law and the critical importance of proper foundation for business records. Whether your case is pending in Nassau County Supreme Court, Suffolk County District Court, or any court throughout the New York metropolitan area, we have the experience and knowledge to help you address these complex legal challenges.


Legal Update (February 2026): Since this 2009 post, CPLR 4518 and its implementing regulations may have been amended to address evolving standards for electronic records authentication and digital business records admissibility. Practitioners should verify current statutory provisions and recent appellate interpretations regarding foundational requirements for computer-generated data and electronic business records, as courts have continued to refine these evidentiary standards over the past decade and a half.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

About This Topic

Business Records & Documentary Evidence in New York

The business records exception to the hearsay rule is one of the most important evidentiary foundations in New York litigation. Establishing that a document qualifies as a business record under CPLR 4518 requires showing it was made in the regular course of business, at or near the time of the event, and that it was the regular practice to create such records. In no-fault and personal injury cases, disputes over business records arise constantly — from claim files and medical records to billing documents and mailing logs.

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Attorney Jason Tenenbaum

About the Author

Jason Tenenbaum, Esq.

Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.

Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.

24+ years in practice 1,000+ appeals written 100K+ no-fault cases $100M+ recovered

Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a business records matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Legal Resources

Understanding New York Business records Law

New York has a unique legal landscape that affects how business records cases are litigated and resolved. The state's court system includes the Civil Court (for claims up to $25,000), the Supreme Court (the primary trial court for unlimited jurisdiction), the Appellate Term (which hears appeals from lower courts), the Appellate Division (divided into four Departments, with the Second Department covering Long Island, Brooklyn, Queens, Staten Island, and several upstate counties), and the Court of Appeals (the state's highest court). Each court has its own procedural requirements, local rules, and case-assignment practices that can significantly impact the outcome of your case.

For business records matters on Long Island, cases are typically filed in Nassau County Supreme Court (at the courthouse in Mineola) or Suffolk County Supreme Court (in Riverhead). No-fault arbitrations are heard through the American Arbitration Association, which assigns arbitrators throughout the metropolitan area. Workers' compensation claims go to the Workers' Compensation Board, with hearings at district offices across the state. Understanding which forum is appropriate for your case — and the specific procedural rules that apply — is essential for a successful outcome.

The procedural landscape in New York also includes important timing requirements that can affect your case. Most civil actions are subject to statutes of limitations ranging from one year (for intentional torts and claims against municipalities) to six years (for contract actions). Personal injury cases generally have a three-year deadline under CPLR 214(5), while medical malpractice claims must be filed within two and a half years under CPLR 214-a. No-fault insurance claims have their own regulatory deadlines, including 30-day filing requirements for applications and 45-day deadlines for provider claims. Understanding and complying with these deadlines is critical — missing a filing deadline can permanently bar your claim, regardless of how strong your case may be on the merits.

Attorney Jason Tenenbaum regularly practices in all of these venues. His office at 326 Walt Whitman Road, Suite C, Huntington Station, NY 11746, is centrally located on Long Island, providing convenient access to courts and offices throughout Nassau County, Suffolk County, and New York City. Whether you need representation in a no-fault arbitration, a personal injury trial, an employment discrimination hearing, or an appeal to the Appellate Division, the Law Office of Jason Tenenbaum, P.C. brings $24+ years of real courtroom experience to your case. If you have questions about the legal issues discussed in this article, call (516) 750-0595 for a free, no-obligation consultation.

New York's substantive law also presents distinct challenges. In motor vehicle cases, the no-fault system under Insurance Law Article 51 provides first-party benefits regardless of fault, but limits the right to sue for non-economic damages unless the plaintiff establishes a "serious injury" under one of nine statutory categories. This threshold — codified at Insurance Law Section 5102(d) — requires medical evidence showing more than a minor or subjective injury, and courts have developed detailed standards for each category. Fractures must be documented through imaging studies. Claims of permanent consequential limitation or significant limitation of use require quantified range-of-motion testing with comparison to norms. The 90/180-day category demands proof that the plaintiff was unable to perform substantially all of their usual daily activities for at least 90 of the 180 days following the accident.

In employment discrimination cases, the legal standards vary depending on whether the claim arises under state or local law. The New York State Human Rights Law employs a burden-shifting framework: the plaintiff must first establish a prima facie case by showing membership in a protected class, qualification for the position, an adverse employment action, and circumstances giving rise to an inference of discrimination. The burden then shifts to the employer to articulate a legitimate, non-discriminatory reason for its decision. If the employer meets this burden, the plaintiff must demonstrate that the stated reason is pretextual. The New York City Human Rights Law, by contrast, applies a broader standard, asking whether the plaintiff was treated less well than other employees because of a protected characteristic.

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