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EUO no-show mailing and personal knowledge substantiated
EUO issues

EUO no-show mailing and personal knowledge substantiated

By Jason Tenenbaum 2 min read

Why Trust This Analysis

This article is part of our ongoing euo issues coverage, with 197 published articles analyzing euo issues issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

Establishing EUO No-Shows: Mailing Procedures and Personal Knowledge

In New York’s no-fault insurance system, Examinations Under Oath (EUOs) serve as a critical tool for insurance companies to investigate claims. When assignors fail to appear for scheduled EUOs, insurers must prove both proper notice and actual non-appearance to successfully defend against subsequent lawsuits. The Olmeur decision demonstrates how courts evaluate this evidence and what documentation proves sufficient.

The case highlights two essential elements insurance companies must establish: that EUO scheduling letters were properly mailed according to standard office procedures, and that an attorney with personal knowledge can testify to the assignor’s failure to appear. This ruling provides valuable guidance for both insurers defending claims and medical providers pursuing EUO-related disputes.

Jason Tenenbaum’s Analysis:

Olmeur Med., P.C. v Nationwide Gen. Ins. Co., 2013 NY Slip Op 52031(U)(App. Term 2d Dept. 2013)

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“In support of its motion for summary judgment, defendant submitted an affirmation from the attorney who had been responsible for conducting the EUOs at issue. His affirmation established that the EUO scheduling letters had been mailed to the assignor in accordance with his law firm’s standard office practices and procedures (see St. Vincent’s Hosp. of Richmond v Government Empls. Ins. Co., 50 AD3d 1123 ; Delta Diagnostic Radiology, P.C. v Chubb Group of Ins., 17 Misc 3d 16 ), and that, based on the attorney’s personal knowledge, the assignor had failed to appear for either of the duly scheduled EUOs (see Stephen Fogel Psychological, P.C. v Progressive Cas. Ins. Co., 35 AD3d 720 ; Alrof, Inc. v Safeco Natl. Ins. Co., 39 Misc 3d 130, 2013 NY Slip Op 50458 )”

Note a citing to Alrof v. Safeco…

Key Takeaway

The Olmeur decision confirms that insurance companies can successfully establish EUO no-shows through two key pieces of evidence: an attorney’s affirmation detailing standard mailing procedures and personal knowledge of the assignor’s failure to appear. The court’s citation to Alrof v. Safeco suggests this precedent continues to influence EUO enforcement cases.


Legal Update (February 2026): Since this 2013 post, New York’s EUO procedures and notice requirements may have been modified through regulatory amendments or court decisions interpreting proper mailing procedures and personal knowledge standards. Practitioners should verify current Insurance Department regulations and recent appellate decisions regarding EUO scheduling notice requirements and acceptable forms of proof for establishing non-appearance.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,600 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

About This Topic

Examination Under Oath (EUO) Issues in No-Fault Law

The Examination Under Oath is one of the most frequently litigated issues in New York no-fault practice. Insurers use EUO requests to investigate claims, but the procedural requirements — timely scheduling, proper notice, personal knowledge affidavits for no-shows, and the distinction between conditions precedent and affirmative defenses — generate constant litigation. These articles analyze the case law governing when an EUO no-show justifies claim denial, what constitutes proper scheduling, and how courts evaluate insurer compliance with the regulatory framework.

197 published articles in EUO issues

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Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a euo issues matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Part of the Examinations Under Oath (EUO) archive in the No-Fault Insurance Law section of the New York Legal Encyclopedia.

Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

Written By

Jason Tenenbaum, Esq.

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2008, he has authored more than 2,600 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,600+ Published
Licensed In
6 States + Federal

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