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Product Liability: Who Pays When Things Go Wrong?
Consumer Protection

Product Liability: Who Pays When Things Go Wrong?

By Jason Tenenbaum 8 min read

Key Takeaway

Discover how product liability law protects consumers from defective products, exploring defect types, legal foundations, strategies, and emerging tech issues.

This article is part of our ongoing consumer protection coverage, with 76 published articles analyzing consumer protection issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

Product liability law empowers consumers by holding manufacturers, distributors, and sellers accountable when their defective products cause injuries. This area of personal injury law protects the public and shapes how companies approach product safety. From dangerous car parts to malfunctioning appliances, product liability touches many aspects of daily life.

The Three Categories of Product Defects

Product liability covers three types of defects, each with its own legal rules. Design defects make products dangerous even when built correctly. Think of a power tool with no safety guard — every unit has the same flaw. Manufacturing defects happen during production when items stray from specs. A tire with weak structure due to a factory error is a good example.

Marketing defects occur when makers fail to warn about product dangers. An inner tube with no safety info about inflation limits fits this category.

Three legal theories support product liability claims: negligence, strict liability, and breach of warranty. Negligence means the maker failed to use reasonable care and caused injury. Strict liability gives plaintiffs a big edge. They only need to prove the product was defective and caused harm. The maker’s level of care does not matter. Breach of warranty claims focus on broken promises about product quality.

Recent cases show courts paying closer attention to product safety in cars, medical devices, and consumer electronics.

Building a Strong Claim

Winning a product liability case means proving three things. First, the product had a design, manufacturing, or warning defect. Second, that defect caused the injury. In brake failure cases, for example, you must prove the faulty brakes – not driver error – caused the crash. Third, you need records of all damages, from medical costs to lost income.

Evidence forms the foundation of these claims. Critical elements include:
– The defective product itself
– Photos and videos
– Medical records
– Witness statements
– Expert testimony

Expert analysis often proves indispensable, especially for technical cases. These specialists help judges and juries understand complex issues by examining products, determining defects, and explaining how those flaws caused injuries.

Strategic Approaches

Winning a product liability claim takes a careful plan. Start with a thorough investigation to gather all the evidence you can. Next, identify every possible defendant – from designers to retailers. Each party in the supply chain may share liability. Both makers and sellers who knowingly ship defective items can face consequences.

Discovery tools help uncover key evidence like internal documents, emails, and expert reports. Class action lawsuits can help when many people are hurt by the same defect. This approach pools resources and pressures large companies to fix widespread problems.

Common Challenges

Product liability cases often involve complex technical evidence. Judges and juries need clear explanations. Expert testimony fills this gap by breaking down engineering concepts in plain terms. Makers often fight back with defenses like assumption of risk or contributory negligence. They claim victims knew about the dangers or caused their own injuries. Beating these defenses takes thorough preparation.

Product recalls and regulatory rules add another layer. Recalls don’t prove liability on their own, but they help the plaintiff’s case. Breaking safety standards can show negligence. Following them may help a maker’s defense. Knowing this regulatory landscape is key to building a strong case.

Current cases involving autonomous vehicles and medical devices continue shaping product liability law. These matters often tackle novel issues like software defects and unexpected product interactions. Appeals court rulings establish new standards influencing future cases. Major suits involving asbestos, tobacco and pharmaceuticals have driven important reforms in corporate behavior and consumer protection. See more on recent developments in product liability law.

Paths to Resolution

Some cases go to trial. But settlements and other options can work well too. Settlements give you a sure outcome and skip long court fights. Mediation uses a neutral third party to help both sides reach a deal. Arbitration lets a neutral decision-maker resolve the dispute after reviewing evidence. These paths often cost less than a trial and keep things private. Learn about the process of filing a product liability claim.

The product liability landscape keeps evolving through new technologies, precedents and regulations. Success requires understanding these changes while building strong cases through evidence, expertise and strategic planning. Those injured by defective products should consult qualified attorneys to explore their options and protect their rights. If you’ve been injured, explore your options with an attorney experienced in product liability claims.

Emerging Issues in Product Liability

Technology continues reshaping product liability law through:

  • Artificial intelligence liability questions
  • Connected device failures
  • 3D printing defect cases
  • Software malfunction incidents

The firm maintains current knowledge of these developments to provide excellent representation.

Product-related injuries demand experienced legal guidance. The Law Office of Jason Tenenbaum, P.C. team evaluates cases thoroughly, explains legal rights clearly, and fights persistently for maximum compensation. A free consultation allows exploration of available legal options.

Disclaimer: This blog post provides general information only and should not be considered legal advice. Each case presents different circumstances affecting potential outcomes. Please contact the office directly for specific legal guidance.

Legal Context

Why This Matters for Your Case

Personal injury law in New York is governed by a complex web of statutes, case law, and procedural rules that differ from most other states. The statute of limitations for most personal injury claims is three years under CPLR 214(5), but claims against municipalities require a Notice of Claim within 90 days. Motor vehicle accident victims must meet the serious injury threshold under Insurance Law §5102(d) before they can recover pain and suffering damages.

The Law Office of Jason Tenenbaum has recovered over $100 million for injured clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. With 24+ years of trial and appellate experience, more than 1,000 appeals written, and 2,353+ published legal articles, Jason Tenenbaum provides the authoritative legal analysis that practitioners and injury victims need to understand their rights.

This article reflects real courtroom experience and a deep understanding of how New York courts actually evaluate personal injury claims — from the initial filing through discovery, summary judgment, trial, and appeal.

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Common Questions

Frequently Asked Questions

How long do I have to file a personal injury claim in New York?

In New York, the statute of limitations for most personal injury claims is three years from the date of the accident under CPLR 214(5). Medical malpractice claims must be filed within two and a half years under CPLR 214-a. Claims against a municipality require a Notice of Claim within 90 days of the incident. Missing these deadlines typically bars your claim entirely, which is why consulting with an attorney promptly is essential.

What damages can I recover in a New York personal injury case?

In New York personal injury cases, you may recover economic damages (past and future medical expenses, lost wages, loss of earning capacity, and out-of-pocket costs) and non-economic damages (pain and suffering, emotional distress, loss of enjoyment of life, and loss of consortium). New York does not cap personal injury damages in most cases, but for motor vehicle accidents, you must meet the serious injury threshold under Insurance Law §5102(d) to recover non-economic damages.

What is comparative negligence in New York personal injury cases?

New York follows a pure comparative negligence rule under CPLR §1411, meaning your damages are reduced by your percentage of fault but you can still recover even if you were mostly at fault. For example, if you are found 40% responsible for an accident, your damages are reduced by 40%. This differs from some states where being more than 50% at fault bars recovery entirely. Comparative negligence applies to all negligence-based personal injury cases in New York.

Do I need a lawyer for a personal injury case on Long Island or in NYC?

While not legally required, having experienced legal representation significantly increases your chances of a fair recovery. Insurance companies employ teams of adjusters, investigators, and attorneys to minimize payouts. A personal injury attorney can investigate your claim, gather evidence, retain medical experts, negotiate with insurers, and litigate if necessary. Most personal injury attorneys, including the Law Office of Jason Tenenbaum, work on a contingency fee basis — you pay nothing unless you recover.

What is a Notice of Claim and when is it required in New York?

Under General Municipal Law §50-e, you must serve a Notice of Claim within 90 days of the incident when suing a municipality, public authority, or government entity in New York. This applies to cases involving city buses, potholes, public property defects, and injuries at public buildings. The Notice must include the claimant's name, the nature of the claim, the time and place of the incident, and the injuries sustained. Late filing requires court permission and is granted only in limited circumstances.

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Attorney Jason Tenenbaum

About the Author

Jason Tenenbaum, Esq.

Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.

Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.

24+ years in practice 1,000+ appeals written 100K+ no-fault cases $100M+ recovered

Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a consumer protection matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Legal Resources

Understanding New York Consumer Protection Law

New York has a unique legal landscape that affects how consumer protection cases are litigated and resolved. The state's court system includes the Civil Court (for claims up to $25,000), the Supreme Court (the primary trial court for unlimited jurisdiction), the Appellate Term (which hears appeals from lower courts), the Appellate Division (divided into four Departments, with the Second Department covering Long Island, Brooklyn, Queens, Staten Island, and several upstate counties), and the Court of Appeals (the state's highest court). Each court has its own procedural requirements, local rules, and case-assignment practices that can significantly impact the outcome of your case.

For consumer protection matters on Long Island, cases are typically filed in Nassau County Supreme Court (at the courthouse in Mineola) or Suffolk County Supreme Court (in Riverhead). No-fault arbitrations are heard through the American Arbitration Association, which assigns arbitrators throughout the metropolitan area. Workers' compensation claims go to the Workers' Compensation Board, with hearings at district offices across the state. Understanding which forum is appropriate for your case — and the specific procedural rules that apply — is essential for a successful outcome.

The procedural landscape in New York also includes important timing requirements that can affect your case. Most civil actions are subject to statutes of limitations ranging from one year (for intentional torts and claims against municipalities) to six years (for contract actions). Personal injury cases generally have a three-year deadline under CPLR 214(5), while medical malpractice claims must be filed within two and a half years under CPLR 214-a. No-fault insurance claims have their own regulatory deadlines, including 30-day filing requirements for applications and 45-day deadlines for provider claims. Understanding and complying with these deadlines is critical — missing a filing deadline can permanently bar your claim, regardless of how strong your case may be on the merits.

Attorney Jason Tenenbaum regularly practices in all of these venues. His office at 326 Walt Whitman Road, Suite C, Huntington Station, NY 11746, is centrally located on Long Island, providing convenient access to courts and offices throughout Nassau County, Suffolk County, and New York City. Whether you need representation in a no-fault arbitration, a personal injury trial, an employment discrimination hearing, or an appeal to the Appellate Division, the Law Office of Jason Tenenbaum, P.C. brings $24+ years of real courtroom experience to your case. If you have questions about the legal issues discussed in this article, call (516) 750-0595 for a free, no-obligation consultation.

New York's substantive law also presents distinct challenges. In motor vehicle cases, the no-fault system under Insurance Law Article 51 provides first-party benefits regardless of fault, but limits the right to sue for non-economic damages unless the plaintiff establishes a "serious injury" under one of nine statutory categories. This threshold — codified at Insurance Law Section 5102(d) — requires medical evidence showing more than a minor or subjective injury, and courts have developed detailed standards for each category. Fractures must be documented through imaging studies. Claims of permanent consequential limitation or significant limitation of use require quantified range-of-motion testing with comparison to norms. The 90/180-day category demands proof that the plaintiff was unable to perform substantially all of their usual daily activities for at least 90 of the 180 days following the accident.

In employment discrimination cases, the legal standards vary depending on whether the claim arises under state or local law. The New York State Human Rights Law employs a burden-shifting framework: the plaintiff must first establish a prima facie case by showing membership in a protected class, qualification for the position, an adverse employment action, and circumstances giving rise to an inference of discrimination. The burden then shifts to the employer to articulate a legitimate, non-discriminatory reason for its decision. If the employer meets this burden, the plaintiff must demonstrate that the stated reason is pretextual. The New York City Human Rights Law, by contrast, applies a broader standard, asking whether the plaintiff was treated less well than other employees because of a protected characteristic.

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