Key Takeaway
Court finds MUA treatment too aggressive without proper foundation. Expert testimony on medical necessity prevails in no-fault insurance dispute.
This article is part of our ongoing medical necessity coverage, with 170 published articles analyzing medical necessity issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.
Manipulation Under Anesthesia (MUA) represents one of the more controversial treatments in chiropractic care, particularly when it comes to no-fault insurance coverage disputes. This aggressive procedure involves manipulating joints while a patient is under sedation, and insurance carriers frequently challenge its medical necessity. The recent Appellate Term decision in Mollo Chiropractic demonstrates how courts evaluate competing expert testimony when determining whether such treatments meet the required standards.
In New York No-Fault Insurance Law cases, the burden of proving medical necessity often hinges on the quality and credibility of expert testimony. This case illustrates how insurers can successfully challenge expensive treatments by presenting evidence that the procedure was premature or inadequately documented. The decision also highlights the importance of establishing proper medical foundation before pursuing aggressive interventions, as courts will scrutinize whether traditional treatments were attempted first.
Case Background
Mollo Chiropractic sought reimbursement for Manipulation Under Anesthesia procedures provided to a patient following a motor vehicle accident. The chiropractor submitted claims to American Commerce Insurance Company, which denied them based on medical necessity grounds. After the insurer retained an expert who concluded that the MUA treatment was premature and lacked adequate documentation, the case proceeded to trial where competing expert witnesses testified about the appropriateness of the treatment.
At trial, the central dispute focused on whether the patient’s condition warranted such aggressive intervention and whether the medical records adequately established the foundation for MUA. The defendant’s expert presented detailed testimony explaining why the treatment appeared premature, while the plaintiff’s expert defended the decision to proceed with MUA. The trial court was tasked with weighing these competing expert opinions and determining which testimony was more credible and persuasive.
Jason Tenenbaum’s Analysis:
Mollo Chiropractic, PLLC v American Commerce Ins. Co., 2020 NY Slip Op 51548(U)(App. Term 2d Dept. 2020)
“Defendant’s experts’s theory in both his peer review report and at trial was, essentially, that MUA is an “aggressive” and possibly dangerous treatment and should therefore be used very rarely, limited to cases where, among other things, there has first been improvement with a course of traditional chiropractic care, and that the records here were inconsistent and not clear enough to show that this was one of those cases. The court was entitled to credit that testimony. The court also implicitly found that plaintiff’s witness’s testimony was less credible and failed to sufficiently rebut defendant’s expert’s testimony”
Legal Significance
This decision establishes important precedent for how courts evaluate medical necessity challenges in no-fault insurance disputes involving aggressive or expensive treatments. The Appellate Term affirmed that trial courts have broad discretion in weighing competing expert testimony, particularly when one expert presents a systematic framework for when such treatments are appropriate. The court’s reasoning suggests that medical treatments exist on a spectrum of aggressiveness, and more aggressive interventions require correspondingly stronger justification and documentation.
The case also reinforces that consistency in medical records matters significantly when defending treatment decisions. Where records contain gaps or inconsistencies, courts are more likely to credit defense experts who point to these deficiencies as evidence that proper protocols weren’t followed. This aligns with broader New York jurisprudence requiring that healthcare providers maintain thorough, contemporaneous documentation to support their treatment decisions.
Furthermore, the decision clarifies that chiropractors and other providers cannot simply rely on their own testimony that a treatment was necessary. When faced with contrary expert opinion backed by recognized treatment protocols, providers must present equally compelling expert testimony that directly addresses and rebuts the insurer’s expert conclusions. Conclusory statements or general assertions of medical necessity will not suffice.
Practical Implications
For healthcare providers considering MUA or similar aggressive interventions, this case underscores several critical practice points. First, document thoroughly any conservative treatments attempted before resorting to more aggressive procedures. Second, ensure that medical records clearly demonstrate why traditional approaches were insufficient and why escalation to more aggressive treatment became necessary. Third, when facing peer review challenges, secure expert witnesses who can articulate specific, detailed reasons why the treatment met accepted standards of care rather than offering only general support.
For insurance companies and their defense counsel, this decision provides a roadmap for successfully challenging aggressive treatments. By presenting experts who articulate clear standards for when such treatments are appropriate and demonstrating that those standards weren’t met, insurers can overcome the general presumption favoring medical treatment decisions. The key is establishing what the proper protocols should be, then showing concrete deficiencies in how those protocols were followed.
Key Takeaway
This decision reinforces that MUA procedures face heightened scrutiny in no-fault disputes. Courts will examine whether conservative treatments were attempted first and whether medical records clearly support the need for such aggressive intervention. Provider documentation must be thorough and consistent to overcome peer review challenges in medical necessity reversals.
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Legal Context
Why This Matters for Your Case
New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.
Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.
About This Topic
Medical Necessity Disputes in No-Fault Insurance
Medical necessity is the most common basis for no-fault claim denials in New York. Insurers hire peer reviewers to opine that treatment was not medically necessary, shifting the burden to providers and claimants to demonstrate otherwise. The legal standards for establishing and rebutting medical necessity — including the sufficiency of peer review reports, the qualifications of reviewing physicians, and the evidentiary burdens at arbitration and trial — are the subject of extensive case law. These articles provide detailed analysis of medical necessity litigation strategies and court decisions.
170 published articles in Medical Necessity
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Mar 2, 2012Common Questions
Frequently Asked Questions
What is a medical necessity denial in no-fault insurance?
A medical necessity denial occurs when the insurer's peer reviewer determines that treatment was not medically necessary based on a review of the patient's medical records. The peer reviewer writes a report explaining why the treatment does not meet the standard of medical necessity. To challenge this denial, the provider or claimant must present medical evidence — typically an affirmation from the treating physician — explaining why the treatment was necessary and rebutting the peer review findings.
How do you challenge a peer review denial?
To overcome a peer review denial, you typically need an affirmation or affidavit from the treating physician that specifically addresses and rebuts the peer reviewer's findings. The treating physician must explain the medical rationale for the treatment, reference the patient's clinical findings, and demonstrate why the peer reviewer's conclusions were incorrect. Generic or conclusory statements are insufficient — the response must be detailed and fact-specific.
What criteria determine medical necessity for no-fault treatment in New York?
Medical necessity is evaluated based on whether the treatment is appropriate for the patient's diagnosed condition, consistent with accepted medical standards, and not primarily for the convenience of the patient or provider. Peer reviewers assess factors including clinical findings, diagnostic test results, treatment plan consistency with the diagnosis, and whether the patient is showing functional improvement. Treatment that is excessive, experimental, or unsupported by objective findings may be deemed not medically necessary.
Can an insurer cut off no-fault benefits based on one IME?
Yes, an insurer can discontinue benefits after a single IME doctor concludes that further treatment is not medically necessary or that the claimant has reached maximum medical improvement. However, the IME report must be sufficiently detailed and the denial must be issued within 30 days under 11 NYCRR §65-3.8(c). The treating physician can submit a rebuttal affirmation explaining why continued treatment is necessary, forming the basis for challenging the cut-off at arbitration.
What is a peer review in no-fault insurance?
A peer review is a paper-based evaluation where a licensed medical professional reviews the patient's records and renders an opinion on whether the billed treatment was medically necessary. Unlike an IME, the peer reviewer does not examine the patient. The peer review report must be detailed, address the specific treatment at issue, and explain the medical rationale for the opinion. Generic or boilerplate peer reviews that fail to address the patient's individual clinical presentation may be found insufficient.
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About the Author
Jason Tenenbaum, Esq.
Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.
Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.
Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.
New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.
If you need legal help with a medical necessity matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.