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Neptune EUO scheduling rule on display again
EUO issues

Neptune EUO scheduling rule on display again

By Jason Tenenbaum 8 min read

Key Takeaway

NY appellate court reaffirms EUO scheduling deadlines in no-fault insurance cases, highlighting consequences when insurers fail to meet statutory timing requirements.

Understanding EUO Scheduling Requirements in New York No-Fault Insurance Cases

Examinations Under Oath (EUOs) are critical tools insurance companies use to investigate no-fault insurance claims. However, these examinations must be scheduled within specific timeframes established by New York law. The recent Healthway Med. Care, P.C. v American Commerce Ins. Co. decision provides another clear example of how courts consistently enforce these scheduling deadlines.

The timing requirements for EUO scheduling create a crucial window of opportunity — and potential pitfall — for insurance carriers. When insurers fail to comply with statutory deadlines, the consequences can be severe, including the complete nullification of EUO requests. This case demonstrates how New York No-Fault Insurance Law continues to evolve through appellate decisions that reinforce existing precedent.

Understanding these timing requirements is essential for both healthcare providers and insurance companies operating in New York’s no-fault system. The consistency of appellate rulings on this issue shows that courts take these deadlines seriously.

Jason Tenenbaum’s Analysis:

Healthway Med. Care, P.C. v American Commerce Ins. Co., 2018 NY Slip Op 50733(U)(App. Term 2d Dept. 2018)

“However, plaintiff correctly argues on appeal that defendant failed to demonstrate that it [*2]was entitled to summary judgment dismissing the complaint based on plaintiff’s failure to appear for EUOs, as the initial EUO request had been sent more than 30 days after defendant had received the claims at issue and, therefore, the requests were nullities as to those claims”

No matter how many times you try to appeal the same issue of law, the same result happens. Yet, under First Department precedent (Unitrin v. All of NY), the failure to mail the EUO letter within 15-calendar days of receipt of the bill is fatal.

Key Takeaway

The Healthway decision reinforces the strict enforcement of EUO scheduling deadlines in New York no-fault cases. When insurance companies miss the 30-day window (or 15-day window under First Department precedent), their EUO requests become nullities, potentially eliminating their ability to defend against claims based on EUO no-show arguments.

Filed under: EUO issues
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

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