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Arbitration is waivable
Arbitrations

Arbitration is waivable

By Jason Tenenbaum 8 min read

Key Takeaway

New York arbitration law allows waiver of arbitration clauses when fee sharing and venue provisions prevent statutory wage claims from being pursued.

This article is part of our ongoing arbitrations coverage, with 42 published articles analyzing arbitrations issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

The enforceability of arbitration clauses in employment contracts has become an increasingly contentious area of New York jurisprudence, particularly when such clauses contain provisions that effectively prevent employees from vindicating their statutory rights. While the Federal Arbitration Act generally favors arbitration agreements, New York courts applying Article 75 of the Civil Practice Law and Rules have recognized important limitations when contractual provisions create insurmountable barriers to an individual’s ability to pursue statutory wage claims. The question of whether cost-sharing requirements and inconvenient venue selections render an arbitration clause unconscionable and therefore unenforceable presents a critical issue affecting workers’ access to justice.

The principle established in Brady v Williams Capital Group, L.P., which the Adams court relies upon, articulates a standard that protects employees from arbitration agreements that are oppressive in their practical application. When an arbitration agreement requires an employee to share arbitration costs that would be prohibitive given their financial circumstances, or compels them to arbitrate in a distant forum that effectively denies them access to the arbitration process itself, courts have found grounds to invalidate such provisions. This body of law recognizes that arbitration, while a valid alternative dispute resolution mechanism, cannot be used as a sword to deny individuals their substantive statutory rights under the guise of contractual freedom.

The distinction between federal arbitration law under the FAA and state arbitration law under CPLR Article 75 is significant in this context. While the FAA preempts state law in many commercial contexts, New York courts retain authority to apply contract defenses such as unconscionability when evaluating arbitration agreements under state law principles. The accessibility of the arbitration forum itself becomes a threshold question that must be resolved before enforcing an arbitration clause.

Case Background

In Adams v Kent Security of N.Y., Inc., the plaintiff employee sought to pursue statutory wage claims against his former employer in New York court. The employment contract contained an arbitration clause governed by CPLR Article 75, which required the employee to share arbitration fees and mandated that any arbitration occur in Florida. The defendant employer moved to compel arbitration pursuant to the contractual provision.

The plaintiff opposed the motion, arguing that the fee-sharing and venue provisions effectively precluded him from pursuing his wage claims in any forum. The trial court was confronted with evidence regarding the plaintiff’s financial circumstances and the anticipated costs of arbitrating the dispute in Florida. The central issue before the First Department was whether these contractual provisions rendered the arbitration agreement unenforceable as applied to the plaintiff’s specific circumstances.

Jason Tenenbaum’s Analysis

In my other life, I represent all sorts of people who have been wronged. One of the worst things I encounter when advocating for people who have had their insurance coverage wrongfully disclaimed is the arbitration clause. Imagine having to travel to California to file an arbitration when an insurance carrier abandons you prior to trial in NY because you allegedly violated a condition of the medical malpractice policy? It is reality, and the FAA will not protect you.

This case involves arbitration under Article 75 and a more reasonable standard in deciding whether the arbitration clause may be bypassed. This is a good case – although it has so little to do with no-fault here in NY. But, it is interesting.

Adams v Kent Sec. of N.Y., Inc., 2017 NY Slip Op 09274 (1st Dept. 2017)

“Applying the foregoing standard, we hold that plaintiff has made a preliminary showing that the fee sharing and venue provisions in the arbitration agreement have the effect of precluding him from pursuing his statutory wage claim in arbitration. We remand for further proceedings, consistent with Brady, which, at a minimum, would include proof of plaintiff’s income and assets, as well as proof of the expected costs and fees to arbitrate this dispute in Florida. Because the parties’ arbitration agreements contains a severability clause, in the event plaintiff prevails on his claim that the aforementioned fee sharing and venue provisions should be held unenforceable under Brady, the matter should proceed to arbitration in New York, with defendant to bear the costs of the arbitration.”

The Adams decision represents an important application of the Brady standard and reinforces New York courts’ commitment to ensuring that arbitration agreements do not function as vehicles for denying substantive rights. The court’s willingness to scrutinize the practical effect of fee-sharing and venue provisions demonstrates a recognition that formal agreement to arbitration terms cannot override fundamental fairness concerns when those terms create prohibitive barriers to dispute resolution.

Significantly, the court’s remedial approach reflects sophisticated contract interpretation principles. Rather than invalidating the entire arbitration agreement, the First Department invoked the severability clause to salvage the arbitration mechanism while excising the unconscionable provisions. This approach preserves the parties’ agreement to arbitrate while ensuring the forum remains accessible. The court’s directive that arbitration proceed in New York with the employer bearing costs removes the impediments that would have prevented the employee from pursuing his claims.

The remand for factual development regarding the plaintiff’s financial circumstances and anticipated arbitration costs establishes a template for future cases. Courts must engage in particularized inquiry rather than making blanket determinations about arbitration accessibility. This fact-intensive approach recognizes that the same contractual provisions may be enforceable against some parties but unconscionable as applied to others based on their individual circumstances.

Practical Implications

Employment attorneys representing workers must carefully scrutinize arbitration agreements for provisions that may be challenged under the Brady standard. When cost-sharing requirements or inconvenient venue selections are present, counsel should gather detailed evidence regarding the client’s income, assets, and the anticipated costs of arbitration in the designated forum. This factual foundation is essential to establishing that the agreement’s provisions effectively preclude the client from pursuing statutory claims.

For employers and their counsel, the Adams decision counsels caution in drafting arbitration agreements. Provisions requiring employees to share substantial arbitration costs or compelling arbitration in forums distant from the employment location create litigation risk and may ultimately prove unenforceable. Including robust severability clauses, as the agreement in Adams did, may allow courts to modify problematic provisions rather than invalidating arbitration agreements entirely, though this still results in increased costs for the employer who must bear the full arbitration expense.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

About This Topic

No-Fault Arbitrations in New York

No-fault arbitration is the primary forum for resolving disputes between medical providers and insurers over claim denials. The arbitration process has its own procedural rules, evidentiary standards, and appeal mechanisms — including master arbitration and Article 75 judicial review. Understanding arbitration practice is essential for any attorney handling no-fault claims. These articles cover arbitration procedures, hearing strategies, award enforcement, and the grounds for challenging arbitration outcomes in court.

42 published articles in Arbitrations

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Common Questions

Frequently Asked Questions

How does no-fault arbitration work in New York?

No-fault arbitration is conducted under the American Arbitration Association's rules. The claimant (usually a medical provider) files a request for arbitration after the insurer denies a claim. An assigned arbitrator reviews written submissions from both sides — including medical records, denial letters, peer reviews, and legal arguments — and issues a written decision. Arbitration awards can be confirmed in court under CPLR Article 75, and either party can appeal to a master arbitrator. No-fault arbitration is generally faster and less expensive than litigation.

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Attorney Jason Tenenbaum

About the Author

Jason Tenenbaum, Esq.

Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.

Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.

24+ years in practice 1,000+ appeals written 100K+ no-fault cases $100M+ recovered

Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a arbitrations matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Filed under: Arbitrations
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Legal Resources

Understanding New York Arbitrations Law

New York has a unique legal landscape that affects how arbitrations cases are litigated and resolved. The state's court system includes the Civil Court (for claims up to $25,000), the Supreme Court (the primary trial court for unlimited jurisdiction), the Appellate Term (which hears appeals from lower courts), the Appellate Division (divided into four Departments, with the Second Department covering Long Island, Brooklyn, Queens, Staten Island, and several upstate counties), and the Court of Appeals (the state's highest court). Each court has its own procedural requirements, local rules, and case-assignment practices that can significantly impact the outcome of your case.

For arbitrations matters on Long Island, cases are typically filed in Nassau County Supreme Court (at the courthouse in Mineola) or Suffolk County Supreme Court (in Riverhead). No-fault arbitrations are heard through the American Arbitration Association, which assigns arbitrators throughout the metropolitan area. Workers' compensation claims go to the Workers' Compensation Board, with hearings at district offices across the state. Understanding which forum is appropriate for your case — and the specific procedural rules that apply — is essential for a successful outcome.

The procedural landscape in New York also includes important timing requirements that can affect your case. Most civil actions are subject to statutes of limitations ranging from one year (for intentional torts and claims against municipalities) to six years (for contract actions). Personal injury cases generally have a three-year deadline under CPLR 214(5), while medical malpractice claims must be filed within two and a half years under CPLR 214-a. No-fault insurance claims have their own regulatory deadlines, including 30-day filing requirements for applications and 45-day deadlines for provider claims. Understanding and complying with these deadlines is critical — missing a filing deadline can permanently bar your claim, regardless of how strong your case may be on the merits.

Attorney Jason Tenenbaum regularly practices in all of these venues. His office at 326 Walt Whitman Road, Suite C, Huntington Station, NY 11746, is centrally located on Long Island, providing convenient access to courts and offices throughout Nassau County, Suffolk County, and New York City. Whether you need representation in a no-fault arbitration, a personal injury trial, an employment discrimination hearing, or an appeal to the Appellate Division, the Law Office of Jason Tenenbaum, P.C. brings $24+ years of real courtroom experience to your case. If you have questions about the legal issues discussed in this article, call (516) 750-0595 for a free, no-obligation consultation.

New York's substantive law also presents distinct challenges. In motor vehicle cases, the no-fault system under Insurance Law Article 51 provides first-party benefits regardless of fault, but limits the right to sue for non-economic damages unless the plaintiff establishes a "serious injury" under one of nine statutory categories. This threshold — codified at Insurance Law Section 5102(d) — requires medical evidence showing more than a minor or subjective injury, and courts have developed detailed standards for each category. Fractures must be documented through imaging studies. Claims of permanent consequential limitation or significant limitation of use require quantified range-of-motion testing with comparison to norms. The 90/180-day category demands proof that the plaintiff was unable to perform substantially all of their usual daily activities for at least 90 of the 180 days following the accident.

In employment discrimination cases, the legal standards vary depending on whether the claim arises under state or local law. The New York State Human Rights Law employs a burden-shifting framework: the plaintiff must first establish a prima facie case by showing membership in a protected class, qualification for the position, an adverse employment action, and circumstances giving rise to an inference of discrimination. The burden then shifts to the employer to articulate a legitimate, non-discriminatory reason for its decision. If the employer meets this burden, the plaintiff must demonstrate that the stated reason is pretextual. The New York City Human Rights Law, by contrast, applies a broader standard, asking whether the plaintiff was treated less well than other employees because of a protected characteristic.

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