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Business records and copies
Business records

Business records and copies

By Jason Tenenbaum 8 min read

Key Takeaway

New York court case analysis on business records admissibility, secondary evidence rules, and CPLR 4539(a) requirements for document authentication in litigation.

This article is part of our ongoing business records coverage, with 53 published articles analyzing business records issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

The admissibility of business records and copies in New York litigation requires strict compliance with evidentiary rules designed to ensure document authenticity and reliability. When parties cannot produce original documents, they face heightened scrutiny under both the best evidence rule and CPLR 4539(a)‘s reproduction authentication requirements. The distinction between these two evidentiary pathways—secondary evidence under the best evidence rule versus authenticated reproductions under CPLR 4539(a)—can determine whether critical documentary evidence reaches the factfinder.

The best evidence rule reflects a fundamental principle: when proving the contents of a writing, the original document provides the most reliable evidence. However, New York recognizes an exception allowing secondary evidence when a party satisfactorily explains the original’s unavailability and demonstrates the absence of bad faith in its loss or destruction. This showing requires more than mere assertion—it demands threshold factual findings by the trial court establishing both unavailability and good faith.

CPLR 4539(a) offers an alternative route for introducing copies through proper authentication as reproductions. This statute permits admission of reproductions when they are “satisfactorily identified” as accurate copies of the original. The authentication requirement protects against the introduction of altered, incomplete, or fabricated documents that purport to be faithful reproductions. When parties fail to lay proper foundation showing that a copy accurately reflects the original document’s complete contents, courts must exclude the proffered evidence.

Case Background

In 76-82 St. Marks, LLC v Gluck, a commercial landlord brought suit to recover unpaid rent and enforce a personal guaranty allegedly signed by defendant Gluck. The plaintiff presented a copy of the guaranty that appeared incomplete, missing a substantial portion of paragraph 4. The defendant testified that the guaranty she executed contained complete paragraphs, contradicting the plaintiff’s incomplete copy. The plaintiff’s principal could not testify regarding the original guaranty’s execution, having no personal knowledge of whether the original was similarly deficient. This evidentiary gap proved fatal to the plaintiff’s case.

The case proceeded to trial where the plaintiff attempted to introduce the incomplete copy through multiple evidentiary theories. When the Supreme Court excluded the document, the plaintiff appealed, arguing the copy should have been admitted either as secondary evidence or as a reproduction under CPLR 4539(a).

Jason Tenenbaum’s Analysis

76-82 St. Marks, LLC v Gluck, 2017 NY Slip Op 01329 (2017)

(1) “Moreover, the Supreme Court properly determined that the proffered copy of the guaranty was inadmissible as secondary evidence of the terms of the guaranty or pursuant to CPLR 4539(a). Under an exception to the best evidence rule, “secondary evidence of the contents of an unproduced original may be admitted upon threshold factual findings by the trial court that the proponent of the substitute has sufficiently explained the unavailability of the primary evidence and has not procured its loss or destruction in bad faith”. (Compare this to 4539 – note the differences in foundations)

(2) “The plaintiff’s principal was not present when the original guaranty was executed, and thus could not testify as to whether the original guaranty was similarly missing a portion of paragraph 4, while Gluck testified that the guaranty she executed contained complete paragraphs. Further, the copy was not satisfactorily identified as a copy of the guaranty so as to be admissible as a reproduction pursuant to CPLR 4539(a)”

(3) “Furthermore, Gluck is correct that the plaintiff failed to make a prima facie case regarding its damages, since the summary chart of charges and payments made under the lease was prepared solely in anticipation of litigation and should not have been received in evidence, and the plaintiff failed to provide any underlying documents to establish the proper charges and payments made”

Just amazing how another Plaintiff came to court unprepared to put documents into evidence.

This decision reinforces critical principles governing documentary evidence in New York courts. First, it distinguishes between the best evidence rule’s secondary evidence exception and CPLR 4539(a)‘s reproduction authentication requirements, making clear these constitute separate and distinct foundations with different requirements. Parties cannot simply substitute one for the other when facing evidentiary challenges.

Second, the decision emphasizes that when the authenticity or completeness of a document is genuinely disputed, courts will not admit copies without proper foundation establishing they accurately reflect the original. The defendant’s testimony that she signed a complete guaranty, combined with the plaintiff’s lack of knowledge about the original, created precisely the type of disputed authentication that requires exclusion.

Third, the court’s rejection of the damages summary chart reinforces limitations on litigation-generated summaries. Documents prepared solely for litigation purposes lack the reliability inherent in business records created in the regular course of business operations. Without underlying source documents to support the summary, such litigation-prepared charts constitute inadmissible hearsay.

Practical Implications for Litigators

Attorneys handling commercial disputes or contract enforcement actions must maintain rigorous document management practices. Before trial, counsel should verify they possess original signed documents or, if originals are unavailable, develop a complete evidentiary foundation explaining the unavailability and establishing good faith. This foundation should include testimony from witnesses with personal knowledge of the document’s creation, execution, and subsequent handling.

When relying on copies, practitioners must ensure witnesses can authenticate the reproduction as a complete and accurate copy of the original. This typically requires testimony from someone who saw both the original and the copy and can attest to their identity. Generic assertions that a copy is “true and accurate” without supporting factual foundation will not satisfy CPLR 4539(a)‘s authentication requirement.

For damages calculations, attorneys should bring underlying source documents—invoices, payment records, ledgers, bank statements—rather than relying solely on summary charts prepared for litigation. If summaries are necessary due to voluminous records, counsel should follow proper procedures for introducing summaries under CPLR 4518, ensuring the underlying documents are available for inspection and that the summary accurately reflects those records.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

About This Topic

Business Records & Documentary Evidence in New York

The business records exception to the hearsay rule is one of the most important evidentiary foundations in New York litigation. Establishing that a document qualifies as a business record under CPLR 4518 requires showing it was made in the regular course of business, at or near the time of the event, and that it was the regular practice to create such records. In no-fault and personal injury cases, disputes over business records arise constantly — from claim files and medical records to billing documents and mailing logs.

53 published articles in Business records

Common Questions

Frequently Asked Questions

How are business records used as evidence in no-fault cases?

Business records are critical evidence in no-fault litigation. Under CPLR 4518(a), business records are admissible if made in the regular course of business, at or near the time of the event recorded, and if it was the regular practice of the business to make such records. In no-fault cases, insurers' claim files, mailing logs, denial letters, and EUO/IME scheduling records are frequently offered as business records. The proper foundation must be laid through testimony from a qualified witness or through a certification under CPLR 4518(c).

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Attorney Jason Tenenbaum

About the Author

Jason Tenenbaum, Esq.

Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.

Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.

24+ years in practice 1,000+ appeals written 100K+ no-fault cases $100M+ recovered

Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a business records matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Filed under: Business records
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Legal Resources

Understanding New York Business records Law

New York has a unique legal landscape that affects how business records cases are litigated and resolved. The state's court system includes the Civil Court (for claims up to $25,000), the Supreme Court (the primary trial court for unlimited jurisdiction), the Appellate Term (which hears appeals from lower courts), the Appellate Division (divided into four Departments, with the Second Department covering Long Island, Brooklyn, Queens, Staten Island, and several upstate counties), and the Court of Appeals (the state's highest court). Each court has its own procedural requirements, local rules, and case-assignment practices that can significantly impact the outcome of your case.

For business records matters on Long Island, cases are typically filed in Nassau County Supreme Court (at the courthouse in Mineola) or Suffolk County Supreme Court (in Riverhead). No-fault arbitrations are heard through the American Arbitration Association, which assigns arbitrators throughout the metropolitan area. Workers' compensation claims go to the Workers' Compensation Board, with hearings at district offices across the state. Understanding which forum is appropriate for your case — and the specific procedural rules that apply — is essential for a successful outcome.

The procedural landscape in New York also includes important timing requirements that can affect your case. Most civil actions are subject to statutes of limitations ranging from one year (for intentional torts and claims against municipalities) to six years (for contract actions). Personal injury cases generally have a three-year deadline under CPLR 214(5), while medical malpractice claims must be filed within two and a half years under CPLR 214-a. No-fault insurance claims have their own regulatory deadlines, including 30-day filing requirements for applications and 45-day deadlines for provider claims. Understanding and complying with these deadlines is critical — missing a filing deadline can permanently bar your claim, regardless of how strong your case may be on the merits.

Attorney Jason Tenenbaum regularly practices in all of these venues. His office at 326 Walt Whitman Road, Suite C, Huntington Station, NY 11746, is centrally located on Long Island, providing convenient access to courts and offices throughout Nassau County, Suffolk County, and New York City. Whether you need representation in a no-fault arbitration, a personal injury trial, an employment discrimination hearing, or an appeal to the Appellate Division, the Law Office of Jason Tenenbaum, P.C. brings $24+ years of real courtroom experience to your case. If you have questions about the legal issues discussed in this article, call (516) 750-0595 for a free, no-obligation consultation.

New York's substantive law also presents distinct challenges. In motor vehicle cases, the no-fault system under Insurance Law Article 51 provides first-party benefits regardless of fault, but limits the right to sue for non-economic damages unless the plaintiff establishes a "serious injury" under one of nine statutory categories. This threshold — codified at Insurance Law Section 5102(d) — requires medical evidence showing more than a minor or subjective injury, and courts have developed detailed standards for each category. Fractures must be documented through imaging studies. Claims of permanent consequential limitation or significant limitation of use require quantified range-of-motion testing with comparison to norms. The 90/180-day category demands proof that the plaintiff was unable to perform substantially all of their usual daily activities for at least 90 of the 180 days following the accident.

In employment discrimination cases, the legal standards vary depending on whether the claim arises under state or local law. The New York State Human Rights Law employs a burden-shifting framework: the plaintiff must first establish a prima facie case by showing membership in a protected class, qualification for the position, an adverse employment action, and circumstances giving rise to an inference of discrimination. The burden then shifts to the employer to articulate a legitimate, non-discriminatory reason for its decision. If the employer meets this burden, the plaintiff must demonstrate that the stated reason is pretextual. The New York City Human Rights Law, by contrast, applies a broader standard, asking whether the plaintiff was treated less well than other employees because of a protected characteristic.

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