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Law Office failure established through associate attorney deception
Law Office Failure

Law Office failure established through associate attorney deception

By Jason Tenenbaum 8 min read

Key Takeaway

Court ruling shows how associate attorney deception and misconduct can establish law office failure, providing grounds for relief from missed depositions.

This article is part of our ongoing law office failure coverage, with 17 published articles analyzing law office failure issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.

Law office failure cases often involve more than simple oversight or scheduling conflicts. Sometimes, they reveal deeper issues of professional misconduct that can have serious consequences for both clients and supervising attorneys. The Second Department’s decision in Scholem v Acadia Realty L.P. illustrates how deceptive conduct by an associate attorney can provide the foundation for establishing law office failure as a defense.

In litigation, attorneys have strict obligations to ensure witnesses appear for depositions and comply with court orders. When these obligations aren’t met, courts may impose sanctions including striking pleadings or entering default judgments. However, as we’ve seen in cases involving excusable neglect, not all explanations for missed deadlines will satisfy the court’s requirements for relief.

Case Background

Scholem v Acadia Realty L.P. involved a dispute where the plaintiff sought to enforce a conditional court order requiring the defendant to produce witnesses for depositions. When the defendant failed to produce the witnesses as ordered, the plaintiff moved to strike the defendant’s answer as a sanction for non-compliance. Such motions place defendants in a precarious position: they must explain why their failure to comply should not result in the severe penalty of having their defenses eliminated.

The defendant’s explanation centered on misconduct by an associate attorney who had been handling the deposition scheduling. According to the affidavits submitted, the associate engaged in deceptive conduct that led the supervising attorneys and the defendant to believe that the deposition arrangements were properly handled. The associate reportedly assured everyone that matters were “taken care of” when in fact critical steps had not been completed. This deception prevented the timely discovery and correction of the problem.

The Second Department had to determine whether this explanation rose to the level of law office failure sufficient to excuse non-compliance with the court’s conditional order. The court examined whether the affidavits provided sufficient detail and credibility to support the defendant’s claim that the failure resulted from circumstances beyond the principal attorney’s reasonable control.

Jason Tenenbaum’s Analysis:

Scholem v Acadia Realty L.P., 2016 NY Slip Op 07943 (2d Dept. 2016)

“Here, in opposition to the plaintiff’s motion, inter alia, to enforce the conditional order and strike the defendant’s answer, the defendant submitted affidavits which, taken together, set forth a detailed and credible explanation for the failure to produce the witnesses for deposition (see Blake v United States of Am., 109 AD3d 504, 505), based on acts of misconduct and deception on the part of the associate attorney handling the matter for the defendant’s attorney”

The famous line before the associate attorney leaves: “Don’t worry, everything is taken care of.” Well – reality is a bummer sometimes,

This decision clarifies an important distinction within the law office failure doctrine. Not all attorney mistakes constitute law office failure — simple negligence or oversight typically does not excuse non-compliance with court orders or deadlines. However, when an attorney’s failure results from the deceptive conduct of a subordinate who affirmatively misrepresented the status of matters, courts recognize this as a different category of failure that may warrant relief.

The court’s emphasis on “detailed and credible” explanations sets the standard for what defendants must provide when asserting law office failure based on associate misconduct. Vague allegations of incompetence will not suffice. Instead, defendants must present specific facts showing what the associate did, what representations were made, how those representations proved false, and why the supervising attorney reasonably relied on them. The affidavits must paint a complete picture that demonstrates genuine deception rather than mere incompetence.

This holding also has implications for law firm management and supervision. While supervising attorneys cannot be everywhere at once and must delegate responsibilities, they remain ultimately responsible for their cases. The law office failure exception recognizes that even with reasonable supervisory systems in place, deceptive conduct by subordinates can undermine those systems. However, this exception is narrow — it applies when deception actively conceals problems, not when inadequate supervision allows problems to develop.

Practical Implications

For law firm principals and supervising attorneys, this case highlights both risks and potential defenses. The risk is clear: delegating case management to associates creates exposure when those associates fail to perform. The potential defense is equally clear: when failure results from deliberate deception rather than ordinary negligence, courts may provide relief even from serious sanctions like striking pleadings.

To protect against such situations, law firms should implement verification systems that don’t rely solely on subordinate attorneys’ assurances. Regular case reviews, calendar systems that flag upcoming deadlines independently, and direct communication with opposing counsel on critical matters can help prevent associate deception from creating disasters. Documentation of supervision efforts also becomes crucial when seeking relief based on law office failure.

For litigants seeking sanctions against opposing parties who miss deadlines or fail to comply with court orders, this decision suggests the importance of examining the explanations offered. Where opponents claim law office failure based on associate misconduct, their affidavits should be scrutinized for sufficient detail and credibility. Opposing counsel should probe whether the explanation truly demonstrates deception or merely reflects inadequate supervision.

Key Takeaway

This case demonstrates that law office failure can be established through detailed affidavits showing associate attorney misconduct and deception. Unlike situations where attorneys simply fail to meet deadlines or fail to properly stipulate to adjournments, proven deception by subordinate attorneys provides a more compelling basis for relief from sanctions.

Legal Context

Why This Matters for Your Case

New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.

Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.

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Common Questions

Frequently Asked Questions

What is the "law office failure" defense in New York?

Law office failure is a recognized basis for excusable default under CPLR 5015(a)(1). It applies when an attorney's office experiences systemic failures — such as misplaced files, missed deadlines, or administrative breakdowns — that cause a default. Courts may vacate the default if the party shows a reasonable excuse and a meritorious defense.

When will courts accept law office failure as an excuse?

Courts evaluate law office failure on a case-by-case basis. Isolated mistakes, clerical errors, or staffing disruptions may be accepted. However, repeated negligence, willful disregard of deadlines, or patterns of defaults will not be excused. The moving party must also demonstrate a meritorious defense to the underlying claim.

How do I move to vacate a default based on law office failure?

File a motion under CPLR 5015(a)(1) demonstrating (1) a reasonable excuse for the default (the law office failure) and (2) a meritorious defense to the claim. Include a detailed affidavit explaining the office failure and an attorney affirmation outlining the defense. Move promptly — delay weakens your argument for relief.

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Attorney Jason Tenenbaum

About the Author

Jason Tenenbaum, Esq.

Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.

Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.

24+ years in practice 1,000+ appeals written 100K+ no-fault cases $100M+ recovered

Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.

New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.

If you need legal help with a law office failure matter, contact our office at (516) 750-0595 for a free consultation. We serve clients throughout Long Island (Huntington, Babylon, Islip, Brookhaven, Smithtown, Riverhead, Southampton, East Hampton), Nassau County (Hempstead, Garden City, Mineola, Great Neck, Manhasset, Freeport, Long Beach, Rockville Centre, Valley Stream, Westbury, Hicksville, Massapequa), Suffolk County (Hauppauge, Deer Park, Bay Shore, Central Islip, Patchogue, Brentwood), Queens, Brooklyn, Manhattan, the Bronx, Staten Island, and Westchester County. Prior results do not guarantee a similar outcome.

Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Discussion

Comments (1)

Archived from the original blog discussion.

S
Sun
So willful failure is now excusable assuming the law office can pin the failure on an associate attorney. The necessary corollary is that non willful failure is excusable assuming one can simply pin the negligence to an identified individual, no matter the circumstances– i.e. inexplicable delays in moving, etc. This further supports my view that virtually any default can now be overcome in NY State assuming the moving party frames the affidavits properly. If anyone is losing these things, it’s their own goddamn fault.

Legal Resources

Understanding New York Law Office Failure Law

New York has a unique legal landscape that affects how law office failure cases are litigated and resolved. The state's court system includes the Civil Court (for claims up to $25,000), the Supreme Court (the primary trial court for unlimited jurisdiction), the Appellate Term (which hears appeals from lower courts), the Appellate Division (divided into four Departments, with the Second Department covering Long Island, Brooklyn, Queens, Staten Island, and several upstate counties), and the Court of Appeals (the state's highest court). Each court has its own procedural requirements, local rules, and case-assignment practices that can significantly impact the outcome of your case.

For law office failure matters on Long Island, cases are typically filed in Nassau County Supreme Court (at the courthouse in Mineola) or Suffolk County Supreme Court (in Riverhead). No-fault arbitrations are heard through the American Arbitration Association, which assigns arbitrators throughout the metropolitan area. Workers' compensation claims go to the Workers' Compensation Board, with hearings at district offices across the state. Understanding which forum is appropriate for your case — and the specific procedural rules that apply — is essential for a successful outcome.

The procedural landscape in New York also includes important timing requirements that can affect your case. Most civil actions are subject to statutes of limitations ranging from one year (for intentional torts and claims against municipalities) to six years (for contract actions). Personal injury cases generally have a three-year deadline under CPLR 214(5), while medical malpractice claims must be filed within two and a half years under CPLR 214-a. No-fault insurance claims have their own regulatory deadlines, including 30-day filing requirements for applications and 45-day deadlines for provider claims. Understanding and complying with these deadlines is critical — missing a filing deadline can permanently bar your claim, regardless of how strong your case may be on the merits.

Attorney Jason Tenenbaum regularly practices in all of these venues. His office at 326 Walt Whitman Road, Suite C, Huntington Station, NY 11746, is centrally located on Long Island, providing convenient access to courts and offices throughout Nassau County, Suffolk County, and New York City. Whether you need representation in a no-fault arbitration, a personal injury trial, an employment discrimination hearing, or an appeal to the Appellate Division, the Law Office of Jason Tenenbaum, P.C. brings $24+ years of real courtroom experience to your case. If you have questions about the legal issues discussed in this article, call (516) 750-0595 for a free, no-obligation consultation.

New York's substantive law also presents distinct challenges. In motor vehicle cases, the no-fault system under Insurance Law Article 51 provides first-party benefits regardless of fault, but limits the right to sue for non-economic damages unless the plaintiff establishes a "serious injury" under one of nine statutory categories. This threshold — codified at Insurance Law Section 5102(d) — requires medical evidence showing more than a minor or subjective injury, and courts have developed detailed standards for each category. Fractures must be documented through imaging studies. Claims of permanent consequential limitation or significant limitation of use require quantified range-of-motion testing with comparison to norms. The 90/180-day category demands proof that the plaintiff was unable to perform substantially all of their usual daily activities for at least 90 of the 180 days following the accident.

In employment discrimination cases, the legal standards vary depending on whether the claim arises under state or local law. The New York State Human Rights Law employs a burden-shifting framework: the plaintiff must first establish a prima facie case by showing membership in a protected class, qualification for the position, an adverse employment action, and circumstances giving rise to an inference of discrimination. The burden then shifts to the employer to articulate a legitimate, non-discriminatory reason for its decision. If the employer meets this burden, the plaintiff must demonstrate that the stated reason is pretextual. The New York City Human Rights Law, by contrast, applies a broader standard, asking whether the plaintiff was treated less well than other employees because of a protected characteristic.

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