Skip to main content
Failure to check e-mail in e-filed case is a reasonable excuse to a default
Defaults

Failure to check e-mail in e-filed case is a reasonable excuse to a default

By Jason Tenenbaum 8 min read

Key Takeaway

First Department rules that failure to regularly check email in e-filed cases can constitute reasonable excuse for vacating defaults, emphasizing particularized explanations.

Understanding Email Failures as Reasonable Excuses in E-Filed Cases

New York’s electronic filing system has revolutionized court procedures, but it has also created new challenges for legal practitioners. When courts operate primarily through digital communications, attorneys and their offices bear the responsibility of maintaining regular email monitoring systems. However, what happens when an office fails to check email regularly and misses critical court communications?

The First Department’s recent decision in Rivera v New York City Department of Sanitation addresses this increasingly common scenario. This case demonstrates how courts evaluate reasonable excuses for defaults in the digital age, particularly when the failure stems from inadequate email monitoring rather than willful neglect.

Understanding the distinction between technical oversights and intentional disregard is crucial for practitioners navigating e-filed cases. Courts must balance the efficiency of electronic filing systems with fairness to parties who may face technical or procedural challenges. This decision provides important guidance on how courts assess email-related failures in default judgment scenarios.

Jason Tenenbaum’s Analysis:

Matter of Rivera v New York City Dept. of Sanitation, 2016 NY Slip Op 05837 (1st Dept. 2016)

“At oral argument, respondents essentially conceded that, in this e-filed case, their office failed to regularly check its email and, as a result, was unaware of the motion court’s order that gave rise to the default. Respondents’ excuse was sufficiently particularized and there is no evidence of wilful or contumacious conduct on their part”

The missed email defense works.

Key Takeaway

The First Department’s ruling establishes that failure to regularly monitor email can constitute a reasonable excuse for vacating defaults in e-filed cases, provided the explanation is sufficiently detailed and shows no willful misconduct. This decision emphasizes the importance of distinguishing between technical oversights and deliberate neglect when courts evaluate default situations in our increasingly digital legal system.

Filed under: Defaults
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Long Island Legal Services

Explore Related Practice Areas

Free Consultation — No Upfront Fees

Injured on Long Island?
We Fight for What You Deserve.

Serving Nassau County, Suffolk County, and all of New York City. You pay nothing unless we win.

Available 24/7  ·  No fees unless you win  ·  Serving Long Island & NYC

Injured? Don't Wait.

Get Your Free Case Evaluation Today

No fees unless we win — available 24/7 for emergencies.