Key Takeaway
Attorney Jason Tenenbaum questions whether insurance carriers should be allowed to substitute IME doctors at trial, seeking input on courts permitting this practice.
This article is part of our ongoing no-fault coverage, with 271 published articles analyzing no-fault issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.
Independent Medical Examinations (IMEs) are a cornerstone of New York no-fault insurance disputes. These medical evaluations, conducted by physicians chosen by insurance carriers, often determine whether an injured person’s treatment is medically necessary and related to their accident. But what happens when the IME doctor who conducted the examination can’t testify at trial?
This question touches on fundamental evidence rules and the integrity of the no-fault system. When an insurance company wants to use a different doctor to testify about an IME they didn’t perform, it raises serious concerns about hearsay evidence and due process. The practice essentially allows secondhand medical testimony, potentially undermining the reliability of medical evidence in no-fault insurance cases.
The issue becomes particularly complex when considering the different types of medical reviews in no-fault cases, from hands-on examinations to paper reviews of medical records.
The Hearsay Problem with Substitute IME Testimony
At its core, the substitute IME doctor issue presents a classic hearsay problem. Hearsay is an out-of-court statement offered to prove the truth of the matter asserted, and it’s generally inadmissible unless an exception applies. When a substitute doctor testifies about another physician’s IME findings, they’re essentially relaying what the original doctor found during the examination and concluded in their report. The substitute doctor is offering the original examiner’s statements—their observations, clinical findings, and medical opinions—to prove that those findings were accurate and support a denial of benefits.
Consider a typical scenario: Dr. Smith conducts an IME and concludes the claimant’s treatment is not medically necessary. Dr. Smith becomes unavailable for trial. The insurance carrier retains Dr. Jones, who reviews Dr. Smith’s report and testifies that based on Dr. Smith’s findings, the treatment was not necessary. Dr. Jones never examined the claimant. He’s testifying to Dr. Smith’s conclusions to prove those conclusions are correct. This appears to be textbook hearsay.
The business records exception under CPLR 4518 doesn’t solve this problem for standard IMEs. While medical records can be admitted as business records, the opinions and conclusions within those records still require expert testimony from the doctor who formed them. A substitute doctor reading someone else’s medical opinion from a record doesn’t transform that opinion into admissible evidence—it remains hearsay opinion testimony.
Distinguishing IMEs from Peer Reviews
The analysis changes when the original evaluation was a peer review rather than a hands-on IME. Peer reviews involve doctors analyzing medical records and bills to determine whether treatment was medically necessary and properly coded. The peer reviewer never physically examines the patient. Instead, they apply their medical expertise to documentary evidence that’s already been admitted or can be independently authenticated.
When a substitute doctor testifies about a peer review, different evidentiary rules apply. The substitute can review the same medical records the original peer reviewer analyzed and render an independent opinion. Both doctors are essentially serving as expert witnesses interpreting documentary evidence. The substitute isn’t relying on the first doctor’s hearsay statements about what they observed during an examination—they’re both analyzing the same documentary record that’s independently admissible.
Similarly, when an IME report is one of many documents relied upon by a testifying expert under the professional reliance exception, that scenario differs from pure substitution. If Dr. Jones conducts his own evaluation and forms his own opinion, but that opinion is informed by reviewing Dr. Smith’s prior IME along with treatment records, bills, and other materials, Dr. Jones isn’t merely substituting for Dr. Smith. He’s offering his own expert opinion that happens to be based partly on considering another expert’s prior assessment. The professional reliance doctrine allows experts to consider otherwise inadmissible materials if they’re the type professionals in that field reasonably rely upon when forming opinions.
Jason Tenenbaum’s Analysis:
I am going on record with my personal opinion that an insurance carrier at trial or framed issue hearing should not generally be able to substitute IME doctors, with two caveats. First, if a peer doctor relies upon an IME among other records, then under the professional reliance exception to hearsay, the IME should be considered. Second, if the IME is more of a peer review, then a substitute doctor would be proper. But, if the IME reaches a conclusion based upon 98% evaluation and 2% record review (the normal IME), it seems like blatant hearsay if some other doctor is retained to testify.
What triggered this post? I understand that some firms are using substitute IME doctors and judges are allowing this practice.
What judges and Courts are allowing this? Thanks
-Jason
Practical Implications and Procedural Concerns
Beyond the hearsay issue, allowing substitute IME doctors raises practical concerns about fairness and the integrity of the adversarial process. When insurers schedule IMEs, providers and claimants prepare to cross-examine specific doctors. They may investigate that doctor’s qualifications, history of testimony, potential biases, and track record in similar cases. They may discover impeachment material specific to that examiner. Allowing last-minute substitution of a different doctor defeats this preparation and undermines effective cross-examination.
The practice also creates perverse incentives. If insurers know they can substitute any qualified doctor at trial, they may be less careful about ensuring IME doctors’ availability or may deliberately use doctors who rarely testify, knowing they can bring in “professional witnesses” for trial. This could transform IMEs from genuine medical evaluations into paper-generating exercises, with trial testimony divorced from actual patient examination.
For healthcare providers and claimants, the ability to confront the actual examiner is fundamental to due process. The right to cross-examination includes the right to test the specific witness’s observations, methods, and conclusions. A substitute doctor who didn’t perform the examination cannot be effectively cross-examined about what they observed, how they conducted the physical assessment, or whether they followed proper procedures. They can only testify to what they read in a report.
The Need for Clear Legal Standards
The uncertainty surrounding substitute IME testimony creates litigation risk for all parties. Insurance carriers may believe they have valid defenses based on IME reports, only to discover at trial that the examining doctor is unavailable and substitution won’t be permitted. Providers and claimants face unpredictable outcomes depending on which judge hears the case and how they interpret hearsay rules and professional reliance exceptions.
New York’s appellate courts should address this issue definitively, establishing clear standards for when, if ever, substitute IME testimony is permissible. Such guidance should distinguish between true substitution of examining physicians, peer review situations where no examination occurred, and cases where a testifying expert relies on IME reports as part of a broader opinion. Until such clarification emerges, practitioners should be prepared to argue both sides of this issue and understand the evidentiary foundations underlying their positions.
Key Takeaway
The use of substitute IME doctors at trial raises significant hearsay concerns when the substitute physician didn’t conduct the actual examination. While exceptions may exist for peer reviews or professional reliance situations, allowing substitution for standard hands-on IMEs could undermine the evidentiary foundation of no-fault insurance proceedings.
Legal Context
Why This Matters for Your Case
New York's no-fault insurance system, established under Insurance Law Article 51, is one of the most complex insurance frameworks in the country. Every motorist must carry Personal Injury Protection coverage that pays medical expenses and lost wages regardless of fault, up to $50,000 per person.
But insurers routinely deny valid claims using peer reviews, EUO scheduling tactics, fee schedule reductions, and coverage defenses. The Law Office of Jason Tenenbaum has handled over 100,000 no-fault cases since 2002 — from initial claim submissions through arbitration before the American Arbitration Association, trials in Civil Court and Supreme Court, and appeals to the Appellate Term and Appellate Division. Jason Tenenbaum is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.
His 2,353+ published legal articles on no-fault practice are cited by attorneys throughout New York. Whether you are dealing with a medical necessity denial, an EUO no-show defense, a fee schedule dispute, or a coverage question, this article provides the kind of detailed case-law analysis that helps practitioners and claimants understand exactly where the law stands.
About This Topic
New York No-Fault Insurance Law
New York's no-fault insurance system requires every driver to carry Personal Injury Protection (PIP) coverage that pays medical expenses and lost wages regardless of who caused the accident. But insurers routinely deny, delay, and underpay valid claims — using peer reviews, IME no-shows, and fee schedule defenses to avoid paying providers and injured claimants. Attorney Jason Tenenbaum has litigated thousands of no-fault arbitrations and court cases since 2002.
271 published articles in No-Fault
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Frequently Asked Questions
What is New York's no-fault insurance system?
New York's no-fault insurance system, codified in Insurance Law Article 51, requires all drivers to carry Personal Injury Protection (PIP) coverage. This pays for medical expenses, lost wages (up to $2,000/month), and other basic economic loss regardless of who caused the accident, up to $50,000 per person. However, to sue for pain and suffering, you must meet the 'serious injury' threshold under Insurance Law §5102(d).
How do I fight a no-fault insurance claim denial?
When a no-fault claim is denied, you can challenge it through mandatory arbitration under the American Arbitration Association's no-fault rules, or by filing a lawsuit in court. Common defenses to denials include challenging the timeliness of the denial, the adequacy of the peer review report, or the insurer's compliance with regulatory requirements. An experienced no-fault attorney can evaluate which strategy gives you the best chance of overturning the denial.
What is the deadline to file a no-fault claim in New York?
Under 11 NYCRR §65-1.1, you must submit a no-fault application (NF-2 form) within 30 days of the accident. Medical providers must submit claims within 45 days of treatment. Missing these deadlines can result in claim denial, though there are limited exceptions for late notice if the claimant can demonstrate a reasonable justification.
What no-fault benefits am I entitled to after a car accident in New York?
Under Insurance Law §5102(b), no-fault PIP covers necessary medical expenses, 80% of lost earnings up to $2,000/month, up to $25/day for other reasonable expenses, and a $2,000 death benefit. These benefits are available regardless of fault, up to the $50,000 policy limit. Claims are paid by your own insurer — not the at-fault driver's.
Can I choose my own doctor for no-fault treatment in New York?
Yes. Under New York's no-fault regulations, you have the right to choose your own physician, chiropractor, physical therapist, or other licensed healthcare provider. The insurer cannot dictate which providers you see. However, the insurer can request an IME with their chosen doctor and may challenge the medical necessity of your treatment through peer review.
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About the Author
Jason Tenenbaum, Esq.
Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.
Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.
Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.
New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.
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