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Non receipt and verification
Additional Verification

Non receipt and verification

By Jason Tenenbaum 8 min read

Key Takeaway

Court ruling on non-receipt denials and verification requirements in NY no-fault insurance claims, including burden of proof standards for medical providers.

Longevity Med. Supply, Inc. v Praetorian Ins. Co., 2015 NY Slip Op 50401(U)(App. Term 2d Dept. 2015)

(a) As to non-receipt

“efendant’s mere denial of receipt of was insufficient to rebut the presumption of receipt established by plaintiff’s proof of mailing” (see Compas Med., P.C. v Farm Family Cas. Ins. Co., 38 Misc 3d 142, 2013 NY Slip Op 50254, *2 ). Thus, defendant failed to raise a triable issue of fact with respect to plaintiff’s first cause of action.”

The law requires a detailed discussion as to how the conclusion of non-receipt was reached.

(b) As non-receipt of verification

“Defendant demonstrated prima facie that it had not received the requested verification and thus that plaintiff’s second cause of action is premature (see 11 NYCRR 65-3.8 ; Central Suffolk Hosp. v New York Cent. Mut. Fire Ins. Co., 24 AD3d 492 ). However, in opposition to the cross motion, plaintiff submitted an affidavit from one of plaintiff’s employees, which affidavit was sufficient to give rise to a presumption that the requested verification had been mailed to and received by defendant”

This is conclusory affidavit where the biller says they sent the verification but never actually presents proof that the verification was complied with.  How can this document raise an issue of fact?


Legal Update (February 2026): Since this 2015 post, 11 NYCRR 65-3 has undergone multiple amendments, particularly regarding verification procedures and documentation requirements for non-receipt claims. The regulatory framework governing billing disputes and verification protocols may have been substantially modified. Practitioners should verify current provisions of 11 NYCRR 65-3.8 and related sections, as procedural requirements for establishing non-receipt and verification standards may differ from those discussed in the cited cases.

Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Discussion

Comments (1)

Archived from the original blog discussion.

A
anon
What did the affidavit actually say? Either way, if it was by someone who personally mailed something then they can come testify. At least plaintiff had something, while defendant seemed to have baseless allegations (according to the above quotes). Anything could have raised an issue of fact when you’re up against unsubstantiated claims.

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