Key Takeaway
Appellate court rules HIPAA doesn't prevent insurers from using medical records in no-fault cases, orders new trial after improper exclusion of evidence.
This article is part of our ongoing procedural issues coverage, with 186 published articles analyzing procedural issues issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.
The intersection of federal healthcare privacy regulations and state no-fault insurance laws creates ongoing confusion in medical billing litigation. The Health Insurance Portability and Accountability Act (HIPAA) establishes comprehensive privacy protections for protected health information, including strict limitations on disclosure of medical records without patient authorization. However, HIPAA’s application to no-fault insurance transactions is more nuanced than commonly assumed, as the statute contains specific exceptions for payment and healthcare operations that often permit information sharing in insurance contexts.
HIPAA’s payment exception, codified at 45 CFR 164.506, permits covered entities to use and disclose protected health information for payment purposes without specific authorization. The regulations define “payment” broadly to include activities undertaken by health plans to obtain reimbursement, determine coverage and benefits, review medical necessity, and engage in utilization review. These payment activities encompass precisely the functions insurance carriers perform when investigating and adjudicating no-fault claims.
Similarly, HIPAA’s healthcare operations exception permits use and disclosure for quality assessment, case management, and business planning purposes. Insurance carriers’ medical management activities, including peer review of submitted claims, fall within this exception. Together, these exceptions mean that insurance carriers can often access and use medical records in no-fault litigation without obtaining HIPAA-compliant authorizations, contrary to assertions sometimes made by healthcare providers seeking to exclude evidence.
Case Background
Eagle Surgical Supply, Inc. v GEICO Ins. Co., 2013 NY Slip Op 51862(U)(App. Term 2d Dept. 2013) arose from a typical no-fault collection action where Eagle Surgical sought payment from GEICO for medical supplies provided to an insured. As trial approached, the parties disputed whether GEICO could introduce medical records from the assignor’s treatment in support of its medical necessity defense.
The trial court, acting sua sponte (on its own initiative), determined that GEICO could not use the medical records because the carrier failed to obtain a HIPAA-compliant authorization from the assignor. The court precluded GEICO from offering medical evidence supporting its lack-of-medical-necessity defense, effectively stripping the carrier of its primary defense to the claims.
The trial proceeded without GEICO presenting medical evidence, presumably resulting in a verdict for Eagle Surgical. GEICO appealed, arguing that the trial court erred in applying HIPAA to exclude relevant evidence without giving the carrier an opportunity to establish that it qualified for HIPAA’s payment and healthcare operations exceptions.
The Appellate Term reviewed the case on an abbreviated record, which limited the court’s ability to fully assess the factual circumstances surrounding GEICO’s access to and use of medical records.
Jason Tenenbaum’s Analysis
“The abbreviated record now before us provides no justification for the trial court’s sua sponte determination precluding the defendant insurer from offering medical evidence in support of its defense of lack of medical necessity, based on its apparent failure to obtain a HIPAA-compliant authorization from plaintiff’s assignor. Even assuming, without deciding, that defendant is a “covered entity” subject to HIPAA (see 45 CFR § 160.103), an issue not addressed below, defendant should have been given the opportunity to establish that it was entitled to adduce the assignor’s medical records without the need of a HIPAA authorization pursuant to the “payment” and “health care operations” exceptions set forth in the governing federal regulations (see 45 CFR 164.506; 45 CFR 164.501; see also Ops General Counsel NY Ins. Dept. No. 03-07-10 ).”
I think this will put an end to certain judges delaying no-fault trials in a certain venue (for HIPPA reasons) with a certain judge at a certain courthouse located between westchester county, new york county and queens county. That still does not mean that another reason for delaying these trials will not come to fruition.
Legal Significance
The Appellate Term’s decision establishes important principles regarding HIPAA’s applicability in no-fault insurance litigation. First, courts cannot sua sponte exclude evidence based on HIPAA concerns without giving the proponent an opportunity to establish that exceptions apply. Even if HIPAA would otherwise restrict use of medical records, the payment and healthcare operations exceptions may authorize the carrier’s access to and use of the information.
Second, the decision implicitly questions whether insurance carriers even constitute “covered entities” under HIPAA. The statute’s definition of covered entities includes health plans, healthcare providers, and healthcare clearinghouses. While no-fault insurers provide first-party medical benefits, whether this makes them “health plans” under HIPAA’s technical definitions remains debatable. The Appellate Term declined to resolve this threshold question, but its skepticism suggests carriers may have a complete defense to HIPAA applicability claims.
Third, the decision confirms that HIPAA cannot operate as an absolute bar to introducing relevant medical evidence in litigation. Even assuming HIPAA applies, its exceptions for payment and healthcare operations permit substantial information sharing in insurance contexts. Courts must allow parties to establish that these exceptions authorize the challenged uses of medical information.
Finally, the decision demonstrates the serious consequences of improperly excluding evidence. The trial court’s sua sponte HIPAA ruling stripped GEICO of its medical necessity defense, effectively deciding the case before trial. The Appellate Term recognized this fundamental unfairness by ordering a new trial, giving GEICO a second opportunity to present its defense with appropriate medical evidence.
Practical Implications
For insurance carriers defending no-fault claims, Eagle Surgical provides a critical roadmap for addressing HIPAA objections. When healthcare providers or trial courts raise HIPAA concerns about medical records, carriers should immediately respond by: (1) questioning whether the carrier is a covered entity subject to HIPAA; (2) establishing that the payment exception authorizes access to records for claims adjudication purposes; (3) demonstrating that healthcare operations exceptions permit use of records for medical management; and (4) citing the New York Insurance Department’s General Counsel opinions addressing HIPAA in the no-fault context.
Carriers should also object to sua sponte HIPAA rulings excluding evidence. As Eagle Surgical illustrates, courts cannot deprive parties of their defenses based on HIPAA without providing notice and an opportunity to be heard on the applicability of exceptions. If a court indicates it is considering HIPAA-based exclusion, carriers should request a hearing to present evidence and legal arguments on the exceptions.
For healthcare providers, the decision suggests that HIPAA objections to medical records in no-fault trials will rarely succeed. Providers cannot use HIPAA as a shield to prevent carriers from accessing and presenting medical evidence relevant to medical necessity defenses. While providers may legitimately raise HIPAA concerns, they should anticipate that carriers can establish exception applicability.
The decision also has broader implications for trial management in no-fault cases. As counsel observes, certain judges reportedly used HIPAA concerns as grounds for delaying no-fault trials. Eagle Surgical demonstrates that such delays lack legal justification when carriers can establish exception applicability. Courts should proceed to trial on medical necessity disputes without extended delays for HIPAA compliance measures that the governing regulations do not actually require.
Practitioners should also recognize the decision’s reference to New York Insurance Department General Counsel opinions addressing HIPAA in no-fault contexts. These administrative interpretations provide valuable guidance on HIPAA’s application to no-fault claims and support carriers’ positions that the payment and healthcare operations exceptions authorize most routine uses of medical information in claims handling.
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Legal Context
Why This Matters for Your Case
New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.
Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.
About This Topic
Procedural Issues in New York Litigation
New York civil procedure governs every stage of litigation — from pleading requirements and service of process to motion practice, discovery deadlines, and trial procedures. The CPLR creates strict procedural rules that can make or break a case regardless of the underlying merits. These articles examine the procedural pitfalls, timing requirements, and strategic considerations that practitioners face in New York state courts, with a particular focus on no-fault insurance and personal injury practice.
186 published articles in Procedural Issues
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Frequently Asked Questions
What are common procedural defenses in New York no-fault litigation?
Common procedural defenses include untimely denial of claims (insurers must issue denials within 30 days under 11 NYCRR §65-3.8(c)), failure to properly schedule EUOs or IMEs, defective service of process, and failure to comply with verification request requirements. Procedural compliance is critical because courts strictly enforce these requirements, and a single procedural misstep by the insurer can result in the denial being overturned.
What is the CPLR and how does it affect my case?
The New York Civil Practice Law and Rules (CPLR) is the primary procedural statute governing civil litigation in New York state courts. It covers everything from service of process (CPLR 308) and motion practice (CPLR 2214) to discovery (CPLR 3101-3140), statute of limitations (CPLR 213-214), and judgments. Understanding and complying with CPLR requirements is essential for successful litigation.
What is the 30-day rule for no-fault claim denials?
Under 11 NYCRR §65-3.8(c), an insurer must pay or deny a no-fault claim within 30 calendar days of receiving proof of claim — or within 30 days of receiving requested verification. Failure to issue a timely denial precludes the insurer from asserting most defenses, including lack of medical necessity. This 30-day rule is strictly enforced by New York courts and is a critical defense for providers and claimants.
How does improper service of process affect a no-fault lawsuit?
Improper service under CPLR 308 can result in dismissal of a case for lack of personal jurisdiction. In no-fault collection actions, proper service on insurers typically requires serving the Superintendent of Financial Services under Insurance Law §1212. If service is defective, the defendant can move to dismiss under CPLR 3211(a)(8), and any default judgment obtained on defective service may be vacated.
What is a condition precedent in no-fault insurance?
A condition precedent is a requirement that must be satisfied before a party's obligation arises. In no-fault practice, claimant conditions precedent include timely filing claims, appearing for EUOs and IMEs, and responding to verification requests. Insurer conditions precedent include timely denying claims and properly scheduling examinations. Failure to satisfy a condition precedent can be dispositive — an untimely denial waives the insurer's right to contest the claim.
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About the Author
Jason Tenenbaum, Esq.
Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.
Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.
Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.
New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.
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