Key Takeaway
Second Department ruling finds Encompass Insurance engaged in deceptive practices by delaying claims settlements, allowing unfair business practices claim to proceed under GBL § 349.
This article is part of our ongoing consumer fraud coverage, with 1 published articles analyzing consumer fraud issues across New York State. Attorney Jason Tenenbaum brings 24+ years of hands-on experience to this analysis, drawing from his work on more than 1,000 appeals, over 100,000 no-fault cases, and recovery of over $100 million for clients throughout Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, and the Bronx. For personalized legal advice about how these principles apply to your specific situation, contact our Long Island office at (516) 750-0595 for a free consultation.
Ural v Encompass Ins. Co. of Am., 2012 NY Slip Op 05407 (2d Dept. 2012)
This was a rough opinion. I am glad not to be on the receiving end of this one. Here are the pertinent parts:
“However, after a year of attempting to negotiate a settlement, and after receiving what he considered inadequate offers and improper mold remediation efforts from “Encompass, the plaintiff commenced this action alleging, inter alia, that Encompass breached the insurance policy in the manner in which it handled his claim, and engaged in deceptive business practices through a general policy of denying, delaying, and defending against such claims with respect to him and other similarly situated policy holders, in order to force him and other policy holders into woefully inadequate claim settlements. Encompass moved, inter alia, pursuant to CPLR 3211(a)(7) to dismiss the complaint insofar as asserted against it. The Supreme Court, inter alia, partially granted Encompass’s motion. The plaintiff appeals, and we modify.”
“Contrary to the Supreme Court’s determination, the plaintiff’s third cause of action, as amplified by the affidavit and documents he submits in opposition to the motion, states a cognizable cause of action to recover damages for unfair practices under General Business Law § 349, including a general practice of inordinately delaying the settlement of insurance claims against policyholders (see Wilner v Allstate Ins. Co., 71 AD3d 155, 161; Acquista v New York Life Ins. Co., 285 AD2d 73, 82). Accordingly, the Supreme Court erred in granting that branch of Encompass’s motion which was pursuant to CPLR 3211(a)(7) to dismiss the third cause of action insofar as asserted against it. In addition, contrary to Encompass’s contention, a claim for punitive damages may be asserted in the context of a cause of action predicated upon an alleged violation of General Business Law § 349″
This is the most lethal part of the opinion:
“The Supreme Court also erred in granting that branch of Encompass’s motion which was pursuant to CPLR 3211(a)(7) to dismiss the first cause of action to the extent it sought to recover damages for violations of Insurance Law § 2601. Contrary to the Supreme Court’s determination and Encompass’s contention, the plaintiff did not seek to add a separate cause of action alleging violations of Insurance Law § 2601 but, rather, sought to amplify his cause of action to recover damages for breach of contract with allegations of such violations”
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Legal Update (February 2026): Since this 2012 decision, New York’s regulatory framework governing insurance claims handling practices and consumer protection under General Business Law § 349 may have been subject to amendments through legislative changes, regulatory updates, or evolving case law interpretations. Additionally, procedural requirements under CPLR 3211 and Insurance Law provisions may have been modified. Practitioners should verify current statutory provisions and recent appellate decisions when evaluating similar unfair claims practices cases.
Legal Context
Why This Matters for Your Case
New York law is among the most complex and nuanced in the country, with distinct procedural rules, substantive doctrines, and court systems that differ significantly from other jurisdictions. The Civil Practice Law and Rules (CPLR) governs every stage of civil litigation, from service of process through trial and appeal. The Appellate Division, Appellate Term, and Court of Appeals create a rich and ever-evolving body of case law that practitioners must follow.
Attorney Jason Tenenbaum has practiced across these areas for over 24 years, writing more than 1,000 appellate briefs and publishing over 2,353 legal articles that attorneys and clients rely on for guidance. The analysis in this article reflects real courtroom experience — from motion practice in Civil Court and Supreme Court to oral arguments before the Appellate Division — and a deep understanding of how New York courts actually apply the law in practice.
Common Questions
Frequently Asked Questions
How does this legal issue affect my rights in New York?
New York law provides specific protections and remedies that may apply to your situation. Whether your case involves no-fault insurance, personal injury, or employment law, understanding the relevant statutes and court precedents is critical. An experienced New York attorney can evaluate how the law applies to your specific circumstances.
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If you are involved in a legal dispute in New York — whether it concerns an insurance claim denial, workplace issue, or injury — consulting an experienced attorney is strongly recommended. The Law Office of Jason Tenenbaum, P.C. offers free consultations and handles cases across Long Island and New York City. Early legal advice can protect your rights and preserve important deadlines.
What deadlines apply to legal claims in New York?
New York imposes strict deadlines on legal claims. Personal injury lawsuits must be filed within 3 years (CPLR §214). No-fault insurance applications require filing within 30 days of the accident. Medical malpractice claims have a 2.5-year limit. Missing these deadlines can permanently bar your claim, so prompt action is essential.
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About the Author
Jason Tenenbaum, Esq.
Jason Tenenbaum is the founding attorney of the Law Office of Jason Tenenbaum, P.C., headquartered at 326 Walt Whitman Road, Suite C, Huntington Station, New York 11746. With over 24 years of experience since founding the firm in 2002, Jason has written more than 1,000 appeals, handled over 100,000 no-fault insurance cases, and recovered over $100 million for clients across Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, and Staten Island. He is one of the few attorneys in the state who both writes his own appellate briefs and tries his own cases.
Jason is admitted to practice in New York, New Jersey, Florida, Texas, Georgia, and Michigan state courts, as well as multiple federal courts. His 2,353+ published legal articles analyzing New York case law, procedural developments, and litigation strategy make him one of the most prolific legal commentators in the state. He earned his Juris Doctor from Syracuse University College of Law.
Disclaimer: This article is published by the Law Office of Jason Tenenbaum, P.C. for informational and educational purposes only. It does not constitute legal advice, and no attorney-client relationship is formed by reading this content. The legal principles discussed may not apply to your specific situation, and the law may have changed since this article was last updated.
New York law varies by jurisdiction — court decisions in one Appellate Division department may not be followed in another, and local court rules in Nassau County Supreme Court differ from those in Suffolk County Supreme Court, Kings County Civil Court, or Queens County Supreme Court. The Appellate Division, Second Department (which covers Long Island, Brooklyn, Queens, and Staten Island) and the Appellate Term (which hears appeals from lower courts) each have distinct procedural requirements and precedents that affect litigation strategy.
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