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IME no-show –> Necesity to issue timely disclaimer
IME issues

IME no-show –> Necesity to issue timely disclaimer

By Jason Tenenbaum 8 min read

Key Takeaway

When patients miss IME appointments, insurers must issue timely disclaimers to deny claims. These NY appellate cases clarify strict procedural requirements.

When Patients Fail to Appear for Independent Medical Examinations

In New York’s no-fault insurance system, Independent Medical Examinations (IMEs) serve as a critical tool for insurance carriers to evaluate the medical necessity of ongoing treatment. When a patient fails to appear for a scheduled IME, insurers cannot simply assume they have grounds to deny coverage. Instead, they must follow strict procedural requirements, including issuing timely disclaimer notices.

The timing and proper issuance of these disclaimers can make or break an insurance carrier’s defense. A no-show at an IME appointment creates an opportunity for the insurer to disclaim coverage, but only if they act within the statutory timeframes and follow proper notice procedures. The consequences of missing these deadlines are severe—carriers may lose their right to deny otherwise questionable claims.

Understanding these procedural requirements is essential for both healthcare providers submitting claims and insurance carriers defending against them. The following cases demonstrate how courts apply these rules when evaluating medical necessity disputes arising from IME no-shows.

Jason Tenenbaum’s Analysis:

Parkway Imaging & Diagnostic, P.C. v Clarendon Natl. Ins. Co., 2011 NY Slip Op 51853(U)(App. Term 2d Dept. 2011).

Triangle R, Inc. v Clarendon Natl. Ins. Co.,2011 NY Slip Op 51854(U)(App. Term 2d Dept. 2011)

Proscan Imaging Buffalo v Clarendon Natl. Ins. Co., 2011 NY Slip Op 51855(U)(App. Term 2d Dept. 2011)

Padova Physical Rehab. Medicine, P.C. v Praetorian Ins. Co., 2011 NY Slip Op 51862(U)(App. Term 2d Dept. 2011).

Key Takeaway

These Appellate Term decisions reinforce that insurance carriers must act swiftly and follow proper procedures when patients fail to appear for IMEs. The cases likely involved situations where carriers either failed to issue disclaimer notices within the required timeframe or did not properly substantiate the no-show circumstances. For healthcare providers operating under New York no-fault insurance law, these rulings provide important precedent for challenging improper claim denials based on IME non-attendance.


Legal Update (February 2026): Since this 2011 post was published, New York’s no-fault regulations have undergone several amendments affecting IME procedures and disclaimer requirements. Practitioners should verify current provisions regarding timing requirements for IME scheduling, notice procedures for non-appearances, and statutory deadlines for issuing disclaimers, as these procedural requirements may have been modified through regulatory updates or legislative changes.

Filed under: IME issues
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Discussion

Comments (6)

Archived from the original blog discussion.

ML
mitchell lustig
This is further proof that the Appellate Term, Second Department is not following Unitrin and is requiring a timely denial. The good news for the insurers is that the Court is finding that the Affidavits of mailing are sufficient for both the IME scheduling letters and denials. In addition, the Court is accepting the doctor’s affidavits of non-appearance without requiring ridiculous requirements as to how the doctor0 know about the non-appearances. The amazing thing is that these cases are still coming up on appeal. You would think that the plaintiffs’ bar would learn by now and stop bringing these appeals or, at the very least, the Civil Court judges would follow the law. The same thing goes for the cases where an insurer makes a motion for summary judgment based upon a peer review or IME. It should be clear to the plaintiff’s bar and the lower courts that in order to defeat these motions, the plaintiff must produce a doctor’s affidavit.
J
JT Author
The former is correct. However, I suspect the 2nd Dept will be called into directly address Unitrin. Remember, Westchester v. Lincoln was reviewed in the defensive posture by the carrier. Unitrin was an offensive action. The Appellate Term, Second, has only heard appeals in the defensive posture. While they actually do have limited DJ jurisdiction, you would have to be off your rocker to bring such an action in Civil Court as an insurer. I believe the rules are slightly different in the offensive posture. I am not going to go through why I believe that, because I am not going to spend hours on here sparring. Regarding your second point, APlus Mercury and Pomona Geico dispel your notion. Also, Justice Steinhart’s dissent (2-1 plurality decision) awhile ago and my blunder in Hillcrest v. State Farm (2-1 plurality decision), would tend to give credence to the Plaintiff’s opposing without an affidavit of merit. However, in two supply cases, we saw an App Term, First Dept, shy away from their triable issue of fact precedent.
ML
mitchell lustig
APlus Mercury and Pomona Geico are the exception not the rule.
J
JT Author
Mitch, if I were to appeal 30 unrebutted medical necessity cases in the first department, I would lose 50% of them. This makes sense. By analogy, how many unrebutted 5102(d) motions are lost because the movant failed to establish its prima facie prove a lack of serious injury?
J
JT Author
Good seeing you in court Mitch. I was hoping to see Kurt also – but there is a rumor that he in hiding…
KL
Kurt Lundgren
I started that rumor. But maybe I am hiding ….. or just lazy. My partner is down in Court more and I am doing arbs.

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