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Service on a TPA is not valid service after all
Pleading defects

Service on a TPA is not valid service after all

By Jason Tenenbaum 8 min read

Key Takeaway

New York court rules that serving legal papers on a third-party administrator doesn't establish valid jurisdiction over an insurance carrier, highlighting critical service requirements.

Understanding Valid Service of Process in New York Insurance Cases

When pursuing legal action against an insurance company, one of the most fundamental requirements is proper service of process — the legal mechanism by which a court obtains jurisdiction over a defendant. This seemingly straightforward procedural step can make or break a case, as demonstrated in a recent New York court decision that clarifies the boundaries of valid service on insurance carriers.

The question of who can legally accept service on behalf of an insurance company is more complex than many practitioners realize. While insurance companies often work through third-party administrators (TPAs) to handle claims, this business relationship doesn’t automatically grant TPAs the legal authority to accept service of process. Understanding these distinctions is crucial for attorneys handling insurance disputes and declaratory actions in New York courts.

This case highlights a critical pleading defect that can result in dismissal of an otherwise valid claim, emphasizing the importance of careful attention to procedural requirements in insurance litigation.

Jason Tenenbaum’s Analysis:

Omni Med. Servs., P.C. v Arch Ins., 2011 NY Slip Op 51411(U)(App. Term 2d Dept. 2011)

Service upon the TPA is fatal in obtaining jurisdiction over an insurance carrier. I think there is Appellate Division case law that could be found on the CPLR blog that refutes this proposition of law.

“Here, the process server served the summons and complaint upon a clerk employed by defendant’s third-party claims administrator, and the record is devoid of any showing that he was an officer, director, managing agent, cashier, or an agent authorized by appointment to accept service on defendant’s behalf”

Key Takeaway

The court’s decision in Omni Med. Services emphasizes that serving a TPA employee is insufficient to establish jurisdiction over an insurance carrier. Valid service requires serving someone with proper legal authority — such as an officer, director, managing agent, or specifically authorized representative. This ruling underscores the importance of identifying and serving the correct individuals when pursuing insurance litigation.

Filed under: Pleading defects
Jason Tenenbaum, Personal Injury Attorney serving Long Island, Nassau County and Suffolk County

About the Author

Jason Tenenbaum

Jason Tenenbaum is a personal injury attorney serving Long Island, Nassau & Suffolk Counties, and New York City. Admitted to practice in NY, NJ, FL, TX, GA, MI, and Federal courts, Jason is one of the few attorneys who writes his own appeals and tries his own cases. Since 2002, he has authored over 2,353 articles on no-fault insurance law, personal injury, and employment law — a resource other attorneys rely on to stay current on New York appellate decisions.

Education
Syracuse University College of Law
Experience
24+ Years
Articles
2,353+ Published
Licensed In
7 States + Federal

Discussion

Comments (1)

Archived from the original blog discussion.

G
GG
They should have moved to amend. “Mistakes relating to the name of a party involving a misnomer or misdescription of the legal status of a party surely fall within the category of those irregularities which are subject to correction by amendment, particularly when the other party is not prejudiced and should have been well aware from the outset that a misdescription was involved” ( Covino v. Alside Aluminum Supply Co., 42 A.D.2d 77, 80, 345 N.Y.S.2d 721; see A.A. Sutain, Ltd. v. Montgomery Ward & Co., 22 A.D.2d 607, 608-609, 257 N.Y.S.2d 724, affd. 17 N.Y.2d 776, 270 N.Y.S.2d 626, 217 N.E.2d 674; Homemakers, Inc. of Long Is. v. Williams, 100 A.D.2d 505, 507, 472 N.Y.S.2d 711).

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